We Must Put Change To The Test

We Must Put Change To The Test

Change is difficult, more difficult for some than others.  If you are one who becomes rigid when changes are mention, this exercise just might help you out. If you look at change in the negative way because you feel that things are fine just as they, are or if it works don’t break it, maybe … Continue reading

Old School Management Still Exists

Old School Management Still Exists

This past weekend at a conference I had the opportunity to present to medical office managers and administrators. There were three of us presenting together on a variety of topics from team building to creating a great work environment. After the session was over I was talking to a manager who said something that took … Continue reading

Do You Want Satisfaction?

Do You Want Satisfaction?

One of the top ten reasons that people do not reach their goals or achieve their desired results is that they do not have a clear vision of what it will take to do or obtain them. Not only is a lack of clear vision one of the top reasons, but along with that they … Continue reading

Success Is All About You

Success Is All About You

Happy Wednesday to you all.  I thought since this week I have been talking about success that I would share some of my favorite quotes on the topic. If you are not willing to risk the usual you will have to settle for the ordinary. ~Jim Rohn Good things come to people who wait, but … Continue reading

Not Worthy Of Success

Not Worthy Of Success

“You have untold strengths and resources inside. You have your glorious self.” ~ Sue Monk Kidd In yesterday’s post I talked about how hard it was to put a plan down in writing to reach my goals. For many people the thought of reaching big goals in their life they would consider making them successful … Continue reading

Whatever it is…. do it!

Whatever it is…. do it!

“Whatever it is, whatever it is, do it! Sure, there are going to be mistakes. Everything’s not going to be perfect. I’ve written thousands of words that no one will ever see. I had to write them in order to get rid of them. But then I’ve written a lot of other stuff too. So … Continue reading

How to Deal With Difficult Customers

How to Deal With Difficult Customers

It seems as though in the past couple of weeks our office has had to handle situations with difficult people. Not only were these people a bit combative in their speech; they did not want to meet in the middle to understand our side of the situation. Encounters like this are always difficult, yet the … Continue reading