Developing Good Listening Skills

Developing Good Listening Skills

Have you ever really paid attention to how you listen to someone when they are speaking to you? Do you always give them your full attention?  I remember when my children were young and they would come and ask for a snack to eat and it seemed that I would always immediately say no, but … Continue reading

Resolving Personality Conflict In The Workplace

Resolving Personality Conflict In The Workplace

One of the most time consuming issues that a manager deals with is staff personality conflict. Of all the tough issues that are dealt with, this one has no simple solution because when personalities conflict, you cannot make those involved change their personalities. What needs to happen is try to find ways that they can … Continue reading

Showing Employees Respect

Showing Employees Respect

One common complaint I hear from employees when I speak at conferences is they do not feel that their superior or employer really respects them as a person and fellow co-worker. I have a difficult time understanding why a manager or employer would not want to treat their employees with the highest sense of respect … Continue reading

Dreams and Wishes

Dreams and Wishes

Wednesday’s Wisdom…. “Do not confuse dreams with wishes.  There is a difference.  Dreams are where you visualize yourself being successful at what is important to you to accomplish. Wishes are hoping good things will happen to you.  But there is no fire in your gut that causes you to put everything forth to overcome all … Continue reading

Making Wise Decisions

Making Wise Decisions

Good Morning and Happy Tuesday.  I have just returned from a nice long Holiday with my family traveling around Southern Italy. It is good to be back home and getting back into my routine. Wishing you all a great day, enjoy each moment! “A Word From The Wise” In the words of an old proverb, … Continue reading

Creating Successful Employees

Creating Successful Employees

Training at work is an ongoing process whether you work in a medical office, retail store or restaurant, systems and procedures are always changing; especially the way technology plays its role in our workplace today. A common mistake when training employees is managers or supervisors will assume that employees understand more than they do when … Continue reading

Too Many Office Policies

Too Many Office Policies

We all know we need to have some rules at work in order to keep things running smoothly and efficiently.  But what types of rules and how many should there be? This can be a pretty tough question, as many times it depends on the type of business, the business owner, and the people who … Continue reading

How are Your Leadership Skills Doing?

How are Your Leadership Skills Doing?

Running any type of business is difficult. I personally know this because my husband and I run our medical practice. There are more things to think about each day and take care of then there are hours in our day.  Effective leadership is one of the necessary ingredients in making a business run more efficiently … Continue reading