At meetings we often talk about needing to meet goals and certain benchmarks. We know where our goals lay, yet we find it very difficult to see our progress towards them, we share numbers and statistics. These figures are crucial if you are an office manager or business owner, as they correlate to the financial health of your business. To the rest of your employees, these numbers or percentages can just be words. Ever seen your team not reach their full potential due to lack of involvement? Well, your business should learn to use a little thing production and manufacturing companies use, that thing is visual graphs.
Manufacturing is a numbers driven business, their goal is to have high yield outputs while maximizing their profit. They have learned to use visual graphs to track numbers and percentages as a way of increasing employee engagement in to reach goals. These graphs are updated either daily or weekly, showing the result of employee performance. What is great about graphs is that it visually maps your direction towards your goal. It allows every member of your team to see that their work contributes directly to the success of your business. It also allows for accountability when you fall short on the graph.
What can you start graphing?
• Sale goals.
• Data capturing goals.
• Customer satisfaction ratings.
• Customer number of complains.
• Number of errors in following certain policies.
• Number of customers served per day or week.
• Number of returns or cancelled or lost business clients.
If your team needs a stimulating way to be engaged in meeting certain goals, then visual graphs are a great way to help you reach your them. Update them daily or weekly and share them in an area of high traffic for your employees to see. Even think of combining financial incentives like bonuses to your employees performance if business goals are meet.