Filed under Business Improvement

Showing Employees Respect

Showing Employees Respect

One common complaint I hear from employees when I speak at conferences is they do not feel that their superior or employer really respects them as a person and fellow co-worker. I have a difficult time understanding why a manager or employer would not want to treat their employees with the highest sense of respect … Continue reading

Creating Successful Employees

Creating Successful Employees

Training at work is an ongoing process whether you work in a medical office, retail store or restaurant, systems and procedures are always changing; especially the way technology plays its role in our workplace today. A common mistake when training employees is managers or supervisors will assume that employees understand more than they do when … Continue reading

Too Many Office Policies

Too Many Office Policies

We all know we need to have some rules at work in order to keep things running smoothly and efficiently.  But what types of rules and how many should there be? This can be a pretty tough question, as many times it depends on the type of business, the business owner, and the people who … Continue reading

Connect With Employees

Connect With Employees

Recently, when working with an employer, I asked him what would he thought that his employees would say about their job and their employer when someone asked them. He really was not sure. He hoped that they would say nice things, yet he knew that some of them probably would not. I then asked him … Continue reading

Building Trust With Those You Work With

Building Trust With Those You Work With

Trust, like respect, has to be earned over time. In the workplace that can be difficult because when someone is hired to do a job you need to place some trust in the immediately. Here are three definitions of what trust is; (1) Trust is assured reliance on the character, ability, strength or truth of … Continue reading

Communication…. Leave no room for guessing

Communication…. Leave no room for guessing

Clear communication in the workplace almost sounds like an oxymoron since it sounds logical and easy, when, in fact, it is not and often does not happen.  If you think about how many actual relationships there are in your workplace the thought of having anything being communicated clearly to everyone is quite a feat.  In our … Continue reading

Poor Work Performers

Poor Work Performers

“Bad planning on your part does not constitute an emergency on my part” ~ Proverb Have you ever worked with someone who is always in panic-mode because there was something that they didn’t get to and now it was urgent that it be done? Not only did it need to urgently get done, but also they wanted … Continue reading

We Must Put Change To The Test

We Must Put Change To The Test

Change is difficult, more difficult for some than others.  If you are one who becomes rigid when changes are mention, this exercise just might help you out. If you look at change in the negative way because you feel that things are fine just as they, are or if it works don’t break it, maybe … Continue reading

Whatever it is…. do it!

Whatever it is…. do it!

“Whatever it is, whatever it is, do it! Sure, there are going to be mistakes. Everything’s not going to be perfect. I’ve written thousands of words that no one will ever see. I had to write them in order to get rid of them. But then I’ve written a lot of other stuff too. So … Continue reading