Filed under Business Improvement

What Another Meeting?

What Another Meeting?

In Verne Harnish’s book “Mastering the Rockefeller Habits” he states that successful businesses have daily meetings for 5-15 minutes, which he calls huddles. He states by having these huddles you can actually save time because you are focusing on what is happening that day.  There are only three questions covered at this meeting and they … Continue reading

Good Business Moves

Good Business Moves

  I went into our local dry cleaners the other day. The clerk walked up to the counter asked my name, counted my clothing items, took my money and never once did I see her eyes. If your business has customers, then you are in the customer service business.  Each encounter with a customer or … Continue reading

Can You Make Them Feel Good?

Can You Make Them Feel Good?

The topics on Leadership and Management often discuss the importance of praise and complimenting your employees, as it increases their self-worth and inspires them to do a great job. What is not seen much are topics for leaders and managers about showing their employees the importance of passing praise and compliments along to those they come … Continue reading

Understanding Your Organizations Weaknesses

Understanding Your Organizations Weaknesses

    “Until we realize, identify and are willing to do something to change our organizations weaknesses we will continue to struggle and not advance to the next level of excellence.” ~ T. Totaro One of the main reasons changes are difficult in organizations is the exact “problem” is hard to pinpoint and identify to … Continue reading

When Employees Are Struggling

When Employees Are Struggling

Bill was having a hard time keeping up with his workload.  He was starting to feel a stressed out over the situation.  He tried to talk to his manager about how he was feeling and to see if he could get some additional help.  His manager responded that he too was very busy, but that … Continue reading

Is A Name Just A Name?

Is A Name Just A Name?

Yesterday on my lunch hour, I went to the local deli.  When I got to the register to order the man behind the counter said, “Hi Tina, I hope you have been having an awesome day so far.  What can I get you for lunch?” At first, I was trying to decide if I knew … Continue reading

Attitude Is The Key

Attitude Is The Key

Last week I was presenting at a conference.  One of my passions is being able to connect with people, just like myself, and share with them how they can have a great work environment. I can pretty much bet, at each conference that I speak at,  that I will run across a few (usually several) … Continue reading

Is There A Vision To Follow?

Is There A Vision To Follow?

It is always a surprise to me when an employer will complain that their employees do not seem motivated and they fail to do the job that they expect of them. What employers commonly fail to realize is that employees need to know the workplace vision to understand why they are doing their job and … Continue reading

Disruptive Work Interruptions

Disruptive Work Interruptions

We certainly are busy people with a lot of work to do and often do not have time for idle chitchat when we are at work. Lately, I have become more aware of what I call “filler conversations.”  This type of communication consists of things that have nothing to do with what is happening at … Continue reading

Accountability in the Workplace

Accountability in the Workplace

My Aunt Dollie is my best resource for articles that pertain to current business and self-improvement.  She recently sent me an article that appeared in the N.Y. Times “Corner Office” featuring Noreen D. Beaman the C.E.O. of Brinker Capital.  The title of the article is “Want to Succeed? Be Accountable”.  Of course with a title like … Continue reading