Filed under Business Improvement

Is Your Workplace Sick?

Is Your Workplace Sick?

If you have been following my blog for any length of time you know that my workplace loves to have fun. Our workplace culture belief is to make those who enter our door to enjoy and have a good time during their visit. The only way that this can happen is if we, the employees, are … Continue reading

How Many Rules Are Enough?

How Many Rules Are Enough?

I recently was talking with a couple of office managers and the topic of employee policy manuals came up.  I asked them if they had them and if so, what types of policies did they have. It is always so nice when you can spend time with colleagues and share ideas, what they found that … Continue reading

Better Business Outcomes With Employee Engagement

Better Business Outcomes With Employee Engagement

According to Gallup, in an article posted in their business journal August 7, 2014,  managers can build stronger teams by measuring employee engagement.  The article stated that in the healthcare industry not only can this build stronger teams it can create better patient outcomes.  I found this fascinating since I am in the healthcare industry … Continue reading

Job Stress Is On The Rise

Job Stress Is On The Rise

I awoke very early this morning and started thinking about all of the people who had to be at work for “Black Friday” sales.  Those who work in retail during this time of year can encounter a lot of demanding customers, which is stressful. Since I do not work in retail, I was wondering if … Continue reading

You Can Be A Better Manager

You Can Be A Better Manager

The role of the office manager is multifaceted and whether you have a staff of one or fifty, there are three key qualities that need to be part of your skill set for your staff to respond in a positive way.  This is not to say that you will never have staff issues, because as … Continue reading

Make Today Count

Make Today Count

In John Maxwell’s book, “Make Today Count” he talks about managing the discipline of priorities.  If you are like most people, this can be like riding a roller coaster.  We climb to great heights one day and then find ourselves on a downward spiral another. Mr. Maxwell states that he has disciplined his priorities by … Continue reading

The Strength Of Teamwork

The Strength Of Teamwork

Ken Blanchard’s quote “None of us is as smart as all of us” is one of my favorites that I use often when consulting or lecturing. It is when a group of people who work together realizes that it is their combined knowledge and effort that makes the difference, that they become a real team. … Continue reading

When At Work Try To Have Fun

When At Work Try To Have Fun

Work should be fun and also work.  One tradition our office has is going all out for the Holidays.  Halloween is a big one for us and the staff gets to pick the theme and the doctor’s costume without him knowing.  For the past 16 years we have dressed our 6′ 4″ doctor up as … Continue reading

A Manager’s Vacation Dread

A Manager’s Vacation Dread

Recently I was gone from the office for a couple of weeks on vacation.  Going on vacation can be a double-edged sword.  You really want to go and have a great time and not think about work (which is what a vacation is for), yet as the vacation draws to a close you dread going … Continue reading

Showing Employees Respect

Showing Employees Respect

One common complaint I hear from employees when I speak at conferences is they do not feel that their superior or employer really respects them as a person and fellow co-worker. I have a difficult time understanding why a manager or employer would not want to treat their employees with the highest sense of respect … Continue reading