Filed under Problem Solving

Angry At The Supervisor

Angry At The Supervisor

I overheard a conversation that some employees from a neighboring office in our complex were having in the parking lot.  I really could not help but overhear what they were saying because a couple of them were pretty loud and upset. As I listened, the subject of their anger was not anyone in the group. … Continue reading

Monitoring Employee Productivity

Monitoring Employee Productivity

As a business owner or manager you may have found that it is harder to monitor an employee’s production than you thought it might be. Depending on the type of job an employee does it could be very difficult to find out how productive they are during their 8-hour shift. Jobs that have required tasks … Continue reading

Developing Habits

Developing Habits

We are into the second week of the New Year and many of us are in high spirits with the thoughts of the changes we will be making in 2014.  In my post on New Years Day I mentioned that many people fail to make the changes they desire because they do not have a … Continue reading

Pulling Rank On Your Staff

Pulling Rank On Your Staff

  One way to make your team less willing to follow your coaching is to continually pull rank on them.  There are times when it is necessary to state what the way will be and then lead the troops, but this must be done with complete explanation as to why. Managers who have the mind-set … Continue reading

How Many Employees Is Enough?

How Many Employees Is Enough?

When consulting with clients I am often asked “do I have the right number of employees?”  I wish that there was a simple answer to this question, but it really depends on what the business is trying to accomplish and if they have the personnel to do it. There are a few areas that a … Continue reading

Creating Good Workplace Karma

Creating Good Workplace Karma

  I recently read a great article called 10 tips for better karma at work.  Sometimes you can just feel it when you go into a place of business that there is just something not quite right there.  It could be bad karma hanging over the workplace. We probably have all experienced what I am speaking … Continue reading

Holiday Tips For The Workplace

Holiday Tips For The Workplace

It’s beginning to look a lot like Christmas everywhere you go and that includes the workplace.  Many workplaces really get into the Holiday festivities with parties, gift giving and a variety of celebrations. While all of that is just fine it is important to be mindful of those who have traditions that may be quite … Continue reading

How Do Others View You?

How Do Others View You?

One of my job tasks is taking the deposits to the bank.  I find that this task is time consuming and I feel that my time could be better spent.  Since it is a smart business practice (preventing embezzlement) to have someone different from the person who made up the deposit to take it to … Continue reading

An Apology To Save Your Customers

An Apology To Save Your Customers

If you serve customers or clients you are in the service industry and understand that 100% satisfaction is the goal to aim for when serving customers.  Our goal is 100% satisfaction, but there are those times that we fail and even though it may only be 1% of the time, those are the situations that … Continue reading