If your career is one that deals predominately in people service there are a few key things that are necessary to keep in the forefront of our mind in order to give our customers the service they deserve.
The first and probably the most important is how you feel about what you do each day at work. Do you look forward to going to work each day? Once you are there what is it that makes you feel like you are fulfilling your purpose? Can you put your finger on what exactly is it that you do that makes your job/career one that is satisfying to you?
Whether what you are doing now is your career goal or not, it is how you feel about what you are doing each day that shapes your overall attitude while you are there.
If asked, would the people who you serve each day (patients/customers/clients) say that “Yes, you can tell that (fill in your name) really likes their job, they are always so pleasant and happy.”
It would be nice if being a “shining star with a winning attitude” came as a nature thing to all of us, but there are things that you can do to cultivate such an attitude at work.
Ask yourself these questions; do I take pride in what I do and the service I deliver each day at work? Do I have a passion for what I am doing? Do I believe that what I am doing is important not only to those I serve, but to myself? If you can answer yes to these questions then you are headed on the road to cultivating a winning attitude at work.
By continually reviewing these questions and asking yourself “how can I make each day better for myself and those I serve?” you will become more self-motivated as you discover new ways of providing great service. When you make those your serve happy and excited that they are doing business with you the return is tenfold and that is motivating.
If you cannot answer yes to these questions then do some soul-searching to determine what you need to do to make or find that “red carpet” that is calling you to walk down it and be a winner at whatever it is that you do, because life is too short not to.