Ask those that work with you to put on their thinking caps and take a look around at what you are currently doing that you might be able to do better.
For example you work in a doctor’s office and patients want to get appointments sooner, but it seems that your schedule is always full for a couple of weeks out. Is there a way that you could see more patients and still give quality care?
By having each member of the work team answer the following questions about any workplace issue that you might want to consider doing better, you may find a “golden nugget” in one of the solutions.
These are the questions each team member needs to address to the issue that you would like to improve on.
1. What is the exact problem as you see it?
2. What is the cause of the problem?
3. What are the possible solutions to the problem?
4. These are my solutions to solve the problem:
Present the issue and then allow all staff members time, maybe a week, to answer the questions and come up with possible solutions.
You will be amazed at the different ideas that everyone will present and the what is wonderful is that you will have several to try to see what actually will work for your issue.
Many times what happens is that as each person states their solution, others will chime in, giving input which creates synergy within the group. It is almost a tipping point and together new ideas spring up from the collaboration of the group as a whole. It is exciting and rewarding for all who participate.
When you have collaboration within the work group to solve issues it is like mortar, and the team begins to bond and become stronger, which creates a better work environment for all.
Whether you have actual problems to solve or would like to strike a match under your team to move them forward, have a meeting to look for things that you might be able to do that would make your business better for your customers and for all those who work there and then be willing to try some of the ideas.
We would appreciate hearing how your company strives to find better ways that you can be a better business.