Looking For Problems To Solve

Looking to make your workplace run more efficiently and possibly more profitable? Most likely the answer would be yes, but how?

Ask those that work with you to put on their thinking caps and take a look around at what you are currently doing that you might be able to do better.

For example you work in a doctor’s office and patients want to get appointments sooner, but it seems that your schedule is always full for a couple of weeks out. Is there a way that you could see more patients and still give quality care?

By having each member of the work team answer the following questions about any workplace issue that you might want to consider doing better, you may find a “golden nugget” in one of the solutions.

These are the questions each team member needs to address to the issue that you would like to improve on.

1. What is the exact problem as you see it?

2. What is the cause of the problem?

3. What are the possible solutions to the problem?

4. These are my solutions to solve the problem:

Present the issue and then allow all staff members time, maybe a week, to answer the questions and come up with possible solutions.

You will be amazed at the different ideas that everyone will present and the what is wonderful is that you will have several to try to see what actually will work for your issue.

Many times what happens is that as each person states their solution, others will chime in, giving input which creates synergy within the group. It is almost a tipping point and together new ideas spring up from the collaboration of the group as a whole. It is exciting and rewarding for all who participate.

When you have collaboration within the work group to solve issues it is like mortar, and the team begins to bond and become stronger, which creates a better work environment for all.

Whether you have actual problems to solve or would like to strike a match under your team to move them forward, have a meeting to look for things that you might be able to do that would make your business better for your customers and for all those who work there and then be willing to try some of the ideas.

We would appreciate hearing how your company strives to find better ways that you can be a better business.

08/25/14

3 thoughts on “Looking For Problems To Solve

  1. That’s excellent advice. I encourage something similar… take a key employee from one department, put them with an unrelated department for an hour and ask that department to come up with ways ‘they’ could help that other department work better. Because they are not immersed in that dept’s issues they can often see opportunities more clearly. 🙂

    • So true Stuart. I was lecturing for a new association last week and the Chairman came up to me and asked me to give him a list of things that I might see that could help them have better meetings. He asked this since I was new and had a fresh set of eyes to their program. What a smart man, wanting to look for ways to make their programs better by input from others who might see things differently. Just an FYI tomorrows blog features your post on using our subconscious mind to reach goals and solve problems. Ta Ta for now!

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