Are you good at solving problems and making the right decisions at work? Just because you may be in a position to handle problems and make decisions doesn’t mean that you will always do them correctly. Certainly you do not want to make mistakes that could be costly, either financially or by causing employee issues. Having company guidelines will improve the outcomes of these types of issues.
Depending on the type of problem, “thing versus human” the difficulty level will vary. If it is a “thing” problem then you need to figure out how to take care of the “thing” the best you can, weighing the pros and cons. Having a back up plan is always a good idea. It is never bad to be over prepared.
When it comes to people issues that is a whole different realm. You want to take care of the situation and have a positive result for all involved. Having a staff problem is bad enough, but making it bigger by not handling it right can be devastating to all involved.
Recently, when faced with a problem that required some difficult decision-making I came upon a website, the link is below. It has a lot of information on these very issues and a lot more.
The article that is linked has excellent information about learning how to define a problem, which I thought was very helpful. Because many times complex problems can be difficult to unwind to get to the heart of. There are times when the problem seems very complex and in reality it really was not that complex it was how it was presented that made it appear difficult.
We will always have problems and decisions to make, having good tools will only make us better at making the right decisions. I hope you glean some good tips to use like I did. Please leave me a comment and let me know.
Great tips on the link. Thanks for sharing. I really liked the question “With whom is it happening?” as opposed to “Who is causing the problem?” Two very different questions that helps get to the heart of the matter. It’s easy to blame someone else for the problem, when in fact, we may be contributing to it.
Hi Laurie, you are so correct. “with whom is it happening” is a great way to approach the issue and yet keep boundaries.