I awoke very early this morning and started thinking about all of the people who had to be at work for “Black Friday” sales. Those who work in retail during this time of year can encounter a lot of demanding customers, which is stressful.
Since I do not work in retail, I was wondering if those that do are ever taught how to handle difficult customers and stressful situations so that they do not let the situations affect them personally.
Stress is at an all time high in the American workplace. The information below is taken from an article on the Center for Disease Control website.
Job stress has become a common and costly problem in the American workplace, leaving few workers untouched. For example, studies report the following:
- One-fourth of employees view their jobs as the number one stressor in their lives.-Northwestern National Life
- Three-fourths of employees believe the worker has more on-the-job stress than a generation ago.-Princeton Survey Research Associates
- Problems at work are more strongly associated with health complaints than are any other life stressor, more so, than even financial problems or family problems.-St. Paul Fire and Marine insurance Co.
I think that we all agree the best way to take care of stress in our life is to remove it, but when it is your job that may not be a choice that can be made easily.
Stress can cause life-threatening, health issues if not addressed. Many people feel that they deal with stress well, in fact, work better when they are under stress. The article below has valuable information that can help you identify and deal with stress if it is in your workplace.