Tis the season that is certainly sure and Laurie Barkman, The Customer Service Lady, posted this great article on the Jolly man behind it all and his leadership abilities that make what he does possible. I am sure you will enjoy it. If you haven’t visited her blog you will probably what to do so as she has a wealth of information to share.
The jolly man in the red suit is doing something right. For hundreds of years Santa has delivered toys to boys and girls around the world, on schedule each and every year. And unless I missed a news report, it’s all been done without disgruntled, under-appreciated elves refusing to show up for work.
Santa and his team are under a lot of pressure. Can you imagine the disappointment if he missed a house, a city block, an entire city or heaven forbid, decided he’d been doing this whole toy thing long enough and decided to hang up his hat? Santa and his entire team of elves and reindeer understand just how important their job is and thanks to Santa’s leadership, the job gets done each year.
Five leadership lessons we can learn from Santa are:
- Santa has a clearly defined focus and target market. Santa and his elves…
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