We have all had encounters with businesses that we wondered “how do they keep their doors open?” They had either bad employees, made it hard to business with them, or their service from A-Z was very poor.
We have also worked in businesses that we encountered business owners, managers, or co-workers that were anything but likeable. So what makes a business or person likeable?
The truth is likability comes from our character, the ability to have people trust us, and the experience we create for the the as we encounter and serve them.
Personal relationships are matter the most to us and we can tell when someone really does take an interest in us and cares enough to help us to their full potential. So, is it the relationships that we build with each other and those we come in contact with that make us successful? Yep, I think that it is.
Below are 8 attributes that will boost your likeability with those that you serve as clients, customers and coworkers.
1. Be Knowledgeable
2. Be Credible
3. Be Honest
4. Be Pleasant
5. Be Optimistic
6. Be Consistent
7. Be Engaged
8. Be Caring
I think this is an excellent list to strive for. I know that I would enjoy doing business with a company and people who possessed these traits, how about you?