If I had to come up with one word to describe my two decades of being a medical office manager and team leader it would be, “Persistence.” Without it I would have given up and missed out on all of the great experiences I have had with those I have been privileged to work with. It is a mindset, and this is only developed once you make the choice to continue to grow and learn.
Persistence: All great things take time, building a great work team is no different. Know this and share it often. You must persist no matter what challenges and changes come to the practice. If you do, your team will stay by your side. If you need some inspiration in persistence read “The Slight Edge” by Jeff Olson. Who states, “It is small daily improvements that are the key to staggering long-term results.”
The key word is “daily.” If the leader of the team does not go the extra mile each day, do not expect the staff too.
Take care and stay safe,
Tina
Practical Practice Management A Division of Top Practices 
Very true. Persistent is a key to growth
LikeLiked by 1 person