Filed under Business Improvement

Is There A Secret To Happiness?

Is There A Secret To Happiness?

Stuart Young the Author of “How to change your life one day at a time” posted the question below on his Facebook page yesterday. “What would have to happen for you to feel excited to get up every morning and get on with your day?” After posting my answer I remember this TED talk by Shawn Achor, in … Continue reading

Customer Service Pet Peeves

Customer Service Pet Peeves

As a customer I try to be as understanding as possible when I encounter not so good service. We all know that there are times when poor customer service happens even when the employee or employer tries their best. Maybe they became short-handed at a short notice Product was delayed due to bad weather Service … Continue reading

Your Job Exists For A Reason

Your Job Exists For A Reason

Employee morale can either make or break a business. What is sad is many employers often overlook this important aspect of workplace environment and then wonder why they have such a high turnover rate. What does matter to employers is the amount of work an employee does per hour that they are being paid. What … Continue reading

Difficult Coworkers To Work With

Difficult Coworkers To Work With

Today we will discuss the last of the 10 main complaints that coworkers have with one other. It is difficult when we are motivated to go to work and have a great day only to encounter issues like these that can bring us down. The “always right” coworker – They are condescending and demotivating. Their … Continue reading

Woe is me… terrible coworkers

Woe is me… terrible coworkers

On Monday I started addressing the topic of “Why you many not like your coworker” Today, I will continue with three more reasons that I am sure you will agree with. It’s all about them – You know this type of person, they are the one that you can only stand to be with for … Continue reading

Why You May Not Like Your Coworker

Why You May Not Like Your Coworker

When consulting with medical practices one of the most common problems that will come up is staff issues. These will vary, but I can usually count on hearing why one or more employees doesn’t like someone they have to work with. I thought this week in my blog posts I would talk about some of the … Continue reading

Creating Peace When You Disagree

Creating Peace When You Disagree

It can be difficult when you work closely with someone who has an opinions or beliefs that you totally disagree with. The reality is that there are no two people who think alike and have beliefs exactly the same. When you come across situations like this there are ways to handle them without it causing … Continue reading

Understanding Coworkers

Understanding Coworkers

Understanding people is probably one of the most difficult things we encounter each day at work (unless you work alone).  We think we understand what someone is asking of us only to find out that we did not. As a manager this can be an area of frustration.  You ask a staff member to do … Continue reading

Share A Little Happiness

Share A Little Happiness

  “Try to make at least one person happy every day.  If you cannot do a kind deed, speak a kind word.  If you cannot speak a a kind work, think a kind thought.  Count up, if you can, the treasure of happiness that you would dispense in a week, in a year, in a … Continue reading

The Ability To Manage Your Team

The Ability To Manage Your Team

This week we have covered two of the three keys traits of a successful manager: 1. The Ability To Manage Yourself 2. The Ability To Manage Systems Today we will discuss the third trait, “The Ability to Manage Your Team.” Successful managers have learned the value of teamwork. They know how to keep their team inspired to … Continue reading