Filed under Business Improvement

Staying Focused For Success

Staying Focused For Success

We are so busy being busy each day that it is hard to find time to accomplish all of the things that we “think” we need to do.  Staying focused can be difficult, but it is necessary in order to successfully complete our tasks and reach our goals.  Staying focused takes practice as our minds … Continue reading

Don’t Bring Your Baggage To Work

Don’t Bring Your Baggage To Work

How do you keep employees from bringing their outside life “baggage” into the workplace?   This is such a common and often asked question I get from clients. I am not talking about employees that are dealing with stressful life issues, such as terminal illness in their family, divorce, or personal family issues. Even these types … Continue reading

Providing Average Customer Service

Providing Average Customer Service

We are all customers of some type of consumer business and as a customer we should try to be as understanding as possible when we encounter “not so good service.” We all know that there are times when poor customer service happens even when the employee or employer tries their best. Maybe they became short-handed … Continue reading

She Won’t Look Me In The Eye

She Won’t Look Me In The Eye

I was talking with an office manager the other day about one of her new hires.  She said that this young woman was doing a good job with her training and was getting along well with the rest of the staff.  But, there was one thing that was really bothering her about her newest employee, … Continue reading

Goal Challenges

Goal Challenges

Goal achievement can be a challenge due to the difficulty of staying on track until the end. One way to help with this issue is to begin with the end in mind. What is it that you want to achieve? Once you know then write the steps down beginning at the end result backward to … Continue reading

Tips On Personal Communication

Tips On Personal Communication

One of the best tips for good communication is to “listen more than you talk.”  Too many times when people are speaking the listener either finishes the speakers sentence or jumps in cutting them off completely and begins responding before the speaker has finished. There are many good communication habits we can focus on, such as asking others … Continue reading

Feeling Frustrated At Work

Feeling Frustrated At Work

Even when you like your job, there are times that you will find yourself frustrated with a task, change or issue at work. At times you may even feel like you have had enough and contemplate leaving.  But you don’t. What is it that makes you stop from leaving? Is it that you realize that … Continue reading

Define Your Mission

Define Your Mission

In my work, I will often talk with people who are struggling with the ability to move forward with their goals in life.  The number one problem for these people seems to be that other things always get in the way and take priority of their own time. When I ask them what these “other … Continue reading

Who Makes You Happy At Work?

Who Makes You Happy At Work?

Happy employees are more engaged employees. In turn, more engaged employees create a better workplace environment for all including their customers. Dale Carnegie and MSW did a study on over 1500 employees, to dig further into what creates engaged employees, and what key attributes are present within these engaged employees. Some startling employee engagement statistics revealed … Continue reading

Leadership Is An Action

Leadership Is An Action

Are you a leader at your work, church or in your community? Do you know how you are doing at leading those who are following you? There are times when a person is put in a leadership position and then they try to become a leader and find that it is difficult. Many years ago … Continue reading