Filed under Business Improvement

Disengaged Management

Disengaged Management

Often, when I have conversations with people I will ask about their employment and how they like their job.  I usually hear one of two things; “I love my job, or I hate my job.”  There are times when I might hear, “My job is okay, I am glad I have one, but it is … Continue reading

Looking To Get The Best From Your Employees?

Looking To Get The Best From Your Employees?

If you are a business owner or manager and have people who work for you in your business you have probably ask yourself more than once, “How can I get the best out of my employees when they are at work?”  I hear this question often when working or speaking with business owners. All business … Continue reading

Poor Management vs Poor Employee

Poor Management vs Poor Employee

If I asked 100 business owners and their managers what is one of the most difficult issues that they face in running a business I am pretty sure that 99.9% of them would say hiring good employees. Have you ever thought that you had hired the right employee for the job only to find out … Continue reading

Keeping Work Standards High

Keeping Work Standards High

Having a bad day at work? We all have had them, and when we do, our performance is less than the standard. We know this and because we are ethical and hold high standards for ourselves, we make sure the next day we pick it up and get back on top of our game giving … Continue reading

Team Death, Dread and Doom

Team Death, Dread and Doom

As a business owner or manager how aware are you of your team members workloads, possible dilemmas or the stress that go with them?  Many times, as managers or business owners we are so focused with our own workload that we fail to see when others need a helping hand.  Oftentimes your staff will not … Continue reading

The Stories Our Customers Will Tell

The Stories Our Customers Will Tell

Whether you work in a medical office, grocery store, or restaurant, if the business’ main purpose is to provide a service or product to people then you have customers.  Customers are the lifeline of any business as without them the business does not exist. It is the customer service they receive that can make the … Continue reading

Team Collaboration

Team Collaboration

Working with a team of people can be a challenge, especially if you have a hard time listening to your teammates and considering their problems and solutions if they differ from your opinion. We do not have a lot of scheduled team meetings, at our office because we have a morning huddle each day. At … Continue reading

Are You A Leader Worth Following?

A leadership role is not given to someone, it is something that they earn and are called to fulfill. In the workplace many times this is done in reverse. Someone is promoted or hired in to be a manager, supervisor or director and yet they have never held such a role (or had any training) … Continue reading

Making Communication Clearer

Making Communication Clearer

There have been times when my employer will ask me what a certain employee because something has given him reason to wonder and he figures I should know since I’m the manager. If I do not know, which I may not at that very moment, he will wonder why. Ask any manager and they will … Continue reading