Filed under Business owner

Are You A Leader Worth Following?

A leadership role is not given to someone, it is something that they earn and are called to fulfill. In the workplace many times this is done in reverse. Someone is promoted or hired in to be a manager, supervisor or director and yet they have never held such a role (or had any training) … Continue reading

Does Your Team Know It’s Purpose?

Does Your Team Know It’s Purpose?

When working with a group of people it can be difficult to get everyone on the same boat and rowing in the same direction at the same time. Often this is due to a lack of leadership with a passion for what they do and a clear understanding of what the purpose of the team … Continue reading

Training Can Not Be A Drag

Training Can Not Be A Drag

In talking with managers many times I find that they think training is a drag or pain. It takes too much time and they often have complaints about their employees whether they are new or old in the “lack of how they catch on.” First, I know that training does take time and many times … Continue reading

The Benefits Of Sharing At Work

The Benefits Of Sharing At Work

“The impulse to keep to yourself what you have learned is not only shameful, it is destructive. Anything you do not give freely and abundantly becomes lost to you. You open your safe and find ashes.” ~ Annie Dillard In my years of working with other managers I have found that some are not willing … Continue reading

Make Great Stories For Others To Tell

Make Great Stories For Others To Tell

Yesterday, I had the opportunity to speak at a virtual seminar on Customer Care Opportunities, or in my case Patient Care Opportunities. My point was to let the attendees know that they have care opportunities all day long with the people with whom they serve, their patients. These are the same opportunities anyone has when … Continue reading

The Ghost Of Christmas Past, A Management Lesson

The Ghost Of Christmas Past, A Management Lesson

For the past two weeks I have been teaching in our Virtual Practice Management membership group lessons we can learn from the story “A Christmas Carol” by Charles Dickens, that can make us better managers or business owners. This week we took a look at the chapter which Ebenezer Scrooge is visited by the “Ghost … Continue reading

Walking The Tightrope

Walking The Tightrope

I’m sure you will agree that the past 9 months have been,,, well something that we never thought we would experience. It appears to me that either people are adapting (as best possible) or they are struggling more with each day that passes. I witness this in the patients we see each day in our … Continue reading

Mind Like Water

Mind Like Water

Most people want to maximize their potential in order to be successful at whatever they are trying to accomplish at work or in their personal life. Far to often we allow “things” that come up unexpectedly to throw us off track. It is important to understand that when we allow these “things” to either cause … Continue reading

Start With Happy Employees

Start With Happy Employees

A couple years ago our practice found itself in the position of needed to hire a couple of new staff members. Now, the hiring process is not one of my favorite things to do because many times for one reason or another it doesn’t work out. I had been told that it takes going through … Continue reading

Does Your Business Have Problems To Solve?

Does Your Business Have Problems To Solve?

No matter what business you are in all business owners and managers want their workplace run more efficiently and more profitably.   We usually expect problems and hope to avoid them in one way or another, but what if instead of just expecting problems to “Pop” up you gather your team and look for problems to … Continue reading