One thing you can be sure of is if you work with people, you will encounter people problems. Things at work can be going great and then, someone gets upset. Possibly miscommunication has happened (as this is the most common issue). Maybe someone had a bad morning and brought it into the office with them. … Continue reading
If you work with people, then you have had to deal with conflict of some sort. Conflict is neither good nor bad, it is just conflict. It is how people handle the conflict that will determine if it leads to a positive or negative outcome. Conflict is bound to happen at work. We have our … Continue reading
A few years ago I came upon this great book, “Celebrating Failure” by author Ralph Heath. I believe this is one book that should be in every manager’s, supervisor’s or leader’s library. We often hear the saying, “there is no room for failure.” However, we learn so much by our failures. Teams are strengthened by … Continue reading
Randy Pausch the author of The Last Lecture, died on July 25th, 2008. If you have never watched the last lecture or read the book I highly recommend that you do. The lessons Randy teaches are life changing. His story is simply inspiring and amazing. The video of his lecture online has had over 15 million … Continue reading
Clear and caring communication in the workplace almost sounds like an oxymoron since it sounds logical and easy, but really is not and often doesn’t happen. When you think about how many actual relationships there are in your workplace the thought of having anything being communicated clearly to everyone is quite a feat, speaking in … Continue reading
Building working relationships with those we work with each day is very important. Not only do these relationships make our work life better, but they also make the workplace better. A few years back we hired two new medical assistants at the same time, they were wonderful women who had worked together in another practice … Continue reading
As a business owner or manager how aware are you of your team members workloads, possible dilemmas or the stress that go with them? Many times, as managers or business owners we are so focused with our own workload that we fail to see when others need a helping hand. Oftentimes your staff will not … Continue reading
Working with a team of people can be a challenge, especially if you have a hard time listening to your teammates and considering their problems and solutions if they differ from your opinion. We do not have a lot of scheduled team meetings, at our office because we have a morning huddle each day. At … Continue reading
“The impulse to keep to yourself what you have learned is not only shameful, it is destructive. Anything you do not give freely and abundantly becomes lost to you. You open your safe and find ashes.” ~ Annie Dillard In my years of working with other managers I have found that some are not willing … Continue reading
As I mentioned a couple of posts ago, we have been covering the topic of “building Trust” with our work team in a private group I coach through Top Practices Practice Management. One of the topics we discussed this week was the importance of creating a circle of safety at work with our team. You … Continue reading
Practical Practice Management A Division of Top Practices 