Happy Monday to you all! This week in a private coaching group with Top Practices Virtual Practice Management Institute I will begin a 4-week series on “Team Trust.” I thought I would share some key points to developing trust within any work team. Trust among team members is necessary for the team to function at … Continue reading
Everyone likes to work with people who have a great attitude. You know the person who smiles and says good morning and then if they are done with their work will come and ask if you need help. People with positive attitudes are a joy to be around whether it is at work or home. … Continue reading
I work in a private practice medical office and over the past 5-6- weeks things have changed a lot. I am sure you probably are experiencing changes also with your business or place of employment. Many people are either furloughed, laid off, or working reduced hours. Businesses are closed and are now trying to figure … Continue reading
Employers, supervisors and managers tell their staff that they want to hear from them and will tell them that their “door is always open.” But when they do show up how do you act? As many times as I have told my staff, “Please come talk to me about anything anytime” that when they … Continue reading
The way we communicate with others can either make or break the relationship or encounter we are having with them. I’m sure you have had a conversation at some point where you realized that you were the only one having the conversation. Our values, beliefs and thoughts make us who we are. They are the … Continue reading
On my coaching call yesterday, we were discussing the topic of “Mindset” and how we have the ability to change our mindset. I told the listeners about a time when I was speaking at a conference on the topic of “Creating a Great Workplace Environment” and this manager came up to me afterward and thank … Continue reading
Almost all businesses depend on people. Many need people to work at the business, or to shop at their business and people to promote and market their business. Whether it is customers, patients, clients or coworkers that you work with they all deserve to receive the best service that “you” can give each day. How … Continue reading
Most conversations at work are not speaker to listener. They end up being speaker to speaker. People talk at each other, reacting immediately to what was said, not listening for understanding to what was said. Because of this the result is poor communication. This can be very frustrating for employees when they work with someone … Continue reading
With such busy lives we live it shouldn’t surprise us when our attitudes shift slightly to the “dark side” when there is a disagreement or misunderstanding at work. For some people it is easier to recover from these moments and others not so easy. The problem is when we cannot recover quickly our priorities, focus … Continue reading
This past weekend I had the privilege of speaking with medical professionals at a conference in Toronto, Canada. One of the topics we talked about was handling workplace conflict. We all know that when you are working with people you are bound to have conflict. It is just a fact of life. The point of … Continue reading
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