With everything that is going on in our work world during this time, it can be difficult to keep employees engaged with their job tasks and the desire to give great customer service. Taking the time to communicate daily with your team talking about your businesses current situation and any job concerns they may have … Continue reading
“Sometime when things may seem like they are falling apart, they might actually be falling into place” ~Unknown Today, may be a difficult day for many of us, if not all of us. We are all going through many changes and struggles. They are all different, yet somewhat the same. One of my good friends … Continue reading
Right now, our workplace is closed as I am sure many of yours are. I do miss seeing my coworkers and connecting with them, but I know that we will all be back together in the future. As I was thinking about when we reopen our office, I was wondering if some if not all … Continue reading
Almost all businesses depend on people. Many need people to work at the business, or to shop at their business and people to promote and market their business. Whether it is customers, patients, clients or coworkers that you work with they all deserve to receive the best service that “you” can give each day. How … Continue reading
We have all had encounters with businesses that we wondered “how do they keep their doors open?” They had either bad employees, made it hard to business with them, or their service from A-Z was very poor. We have also worked in businesses that we encountered business owners, managers, or co-workers that were anything … Continue reading
The role of the office manager is multifaceted and whether you have a staff of one or fifty, one of the most important qualities that needs to be evident in your skill set for your staff to respond in a positive way is how you communicate. I believe that communication is an ongoing skill that … Continue reading
When working with a client recently they expressed they were having some difficulty working with a person whom they outsourced some business tasks. Whenever there “seems” to be an error on submitted paperwork to the contractor they call the manager and speak to them in a condescending and accusatory way. The manager is knowledgeable … Continue reading
Last week I stopped by our local pet store to pick up a few things for my Boston Terriers. As I was walking up to the register one of the clerks was coming up to help me and he said to his coworker, “Boy, I sure do like working with you.” I told him that … Continue reading
“When you ask better questions, you get better answers. This may seem like common sense, but common sense is rarely common practice. When we get clear on our purpose, we give ourselves the freedom to be more intentional, and consequently we are able to show up for the situations that need us.” ~ Brendon Burchard … Continue reading
Practical Practice Management A Division of Top Practices 