Filed under Educational Tips

The Stories Our Customers Will Tell

The Stories Our Customers Will Tell

Whether you work in a medical office, grocery store, or restaurant, if the business’ main purpose is to provide a service or product to people then you have customers.  Customers are the lifeline of any business as without them the business does not exist. It is the customer service they receive that can make the … Continue reading

Team Collaboration

Team Collaboration

Working with a team of people can be a challenge, especially if you have a hard time listening to your teammates and considering their problems and solutions if they differ from your opinion. We do not have a lot of scheduled team meetings, at our office because we have a morning huddle each day. At … Continue reading

Are You A Leader Worth Following?

A leadership role is not given to someone, it is something that they earn and are called to fulfill. In the workplace many times this is done in reverse. Someone is promoted or hired in to be a manager, supervisor or director and yet they have never held such a role (or had any training) … Continue reading

We Are The Sum Of Our Actions

We Are The Sum Of Our Actions

“We must remember we are not the sum of our intentions but of our actions.” ― Brendon Burchard As you encounter others today whether it be a work, or otherwise, remember that you are what your actions speak. Far too often we forget that as humans we hear with our eyes. It is what we … Continue reading

Training Can Not Be A Drag

Training Can Not Be A Drag

In talking with managers many times I find that they think training is a drag or pain. It takes too much time and they often have complaints about their employees whether they are new or old in the “lack of how they catch on.” First, I know that training does take time and many times … Continue reading

The Benefits Of Sharing At Work

The Benefits Of Sharing At Work

“The impulse to keep to yourself what you have learned is not only shameful, it is destructive. Anything you do not give freely and abundantly becomes lost to you. You open your safe and find ashes.” ~ Annie Dillard In my years of working with other managers I have found that some are not willing … Continue reading

The Ghost Of Christmas Past, A Management Lesson

The Ghost Of Christmas Past, A Management Lesson

For the past two weeks I have been teaching in our Virtual Practice Management membership group lessons we can learn from the story “A Christmas Carol” by Charles Dickens, that can make us better managers or business owners. This week we took a look at the chapter which Ebenezer Scrooge is visited by the “Ghost … Continue reading

Mind Like Water

Mind Like Water

Most people want to maximize their potential in order to be successful at whatever they are trying to accomplish at work or in their personal life. Far to often we allow “things” that come up unexpectedly to throw us off track. It is important to understand that when we allow these “things” to either cause … Continue reading

Life Doesn’t Get Easier

Life Doesn’t Get Easier

2020 what a year this has been globally. The other day I told my husband, “I feel like I am waiting for something, but don’t know what it is.” It seems at times that life has been put on hold. I know this is not true, it is just our everyday life is different than … Continue reading

Let’s Review Some Basic Life Lessons

Let’s Review Some Basic Life Lessons

In light of the difficultly our country (USA) has been going through with Covid-19 and a major election that has caused unrest and anger amongst, “we the people” I thought I would be a good time to share some truths we have “ALL” learned when we were growing up in hopes that they will be … Continue reading