If you work with people, then you have had to deal with conflict of some sort. Conflict is neither good nor bad, it is just conflict. It is how people handle the conflict that will determine if it leads to a positive or negative outcome. Conflict is bound to happen at work. We have our … Continue reading
A few years ago I came upon this great book, “Celebrating Failure” by author Ralph Heath. I believe this is one book that should be in every manager’s, supervisor’s or leader’s library. We often hear the saying, “there is no room for failure.” However, we learn so much by our failures. Teams are strengthened by … Continue reading
Randy Pausch the author of The Last Lecture, died on July 25th, 2008. If you have never watched the last lecture or read the book I highly recommend that you do. The lessons Randy teaches are life changing. His story is simply inspiring and amazing. The video of his lecture online has had over 15 million … Continue reading
There is something to be said when you find what works and when duplicated it produces the same successful result, that you should not mess with it. It may be a system that you have come up with to accomplish your goals or daily tasks. At work a good example would be customer service. If … Continue reading
When working with business owners I will often get asked the question, “What’s up with my employees?” Usually after talking with them or management staff person I will find out the problem is that the employees are not engaged with their job or the business as the owner would expect. Business owners know that the … Continue reading
No matter what type of job we have if the public sees us our appearance has influence on the company we work for. It is human nature to make these types of judgments even when once they pop into our mind we try to discard them. Our eyes are quick to transmit to our brain … Continue reading
Peter Drucker has been called by many “The inventor of Modern Management.” He has written multiple books on the topic and believed it was the people working together that made the magic happen in organizations, no matter the size. He found that successful people whether they were the business owners, managers or employees all followed … Continue reading
Building working relationships with those we work with each day is very important. Not only do these relationships make our work life better, but they also make the workplace better. A few years back we hired two new medical assistants at the same time, they were wonderful women who had worked together in another practice … Continue reading
What inspires employees to think about what they can do to contribute to the overall success of the business? Of course, there are probably many different answers, but I personally think one of the key elements for this to happen is to be led by someone who is doing their best at what they … Continue reading
As a business owner or manager have you struggled when you need to ask questions to your staff about their work task progress because you do not want to cause an employee to be on the defense? Or do you ever wonder if your staff understand the instructions that they are being given and possibly … Continue reading
Practical Practice Management A Division of Top Practices 