If you are a business owner or manager and have people who work for you in your business you have probably ask yourself more than once, “How can I get the best out of my employees when they are at work?” I hear this question often when working or speaking with business owners. All business … Continue reading
We make decisions every day, from the moment we wake up to the time we go to sleep. Large or small, our decisions guide us throughout our life. Many decisions can be very stressful, especially if they are life changing, such as a job change or large financial purchase. There are also difficult decisions … Continue reading
Whether you work in a medical office, grocery store, or restaurant, if the business’ main purpose is to provide a service or product to people then you have customers. Customers are the lifeline of any business as without them the business does not exist. It is the customer service they receive that can make the … Continue reading
Working with a team of people can be a challenge, especially if you have a hard time listening to your teammates and considering their problems and solutions if they differ from your opinion. We do not have a lot of scheduled team meetings, at our office because we have a morning huddle each day. At … Continue reading
A leadership role is not given to someone, it is something that they earn and are called to fulfill. In the workplace many times this is done in reverse. Someone is promoted or hired in to be a manager, supervisor or director and yet they have never held such a role (or had any training) … Continue reading
“We must remember we are not the sum of our intentions but of our actions.” ― Brendon Burchard As you encounter others today whether it be a work, or otherwise, remember that you are what your actions speak. Far too often we forget that as humans we hear with our eyes. It is what we … Continue reading
In talking with managers many times I find that they think training is a drag or pain. It takes too much time and they often have complaints about their employees whether they are new or old in the “lack of how they catch on.” First, I know that training does take time and many times … Continue reading
“The impulse to keep to yourself what you have learned is not only shameful, it is destructive. Anything you do not give freely and abundantly becomes lost to you. You open your safe and find ashes.” ~ Annie Dillard In my years of working with other managers I have found that some are not willing … Continue reading
For the past two weeks I have been teaching in our Virtual Practice Management membership group lessons we can learn from the story “A Christmas Carol” by Charles Dickens, that can make us better managers or business owners. This week we took a look at the chapter which Ebenezer Scrooge is visited by the “Ghost … Continue reading
Most people want to maximize their potential in order to be successful at whatever they are trying to accomplish at work or in their personal life. Far to often we allow “things” that come up unexpectedly to throw us off track. It is important to understand that when we allow these “things” to either cause … Continue reading
Practical Practice Management A Division of Top Practices 