Growing As A Leader

A few weeks ago I had the wonderful opportunity to speak at The Western Foot and Ankle Conference held at the Disneyland Hotel. This is a conference I have attended and spoke at every year for the past 20 years and I do believe that Disneyland is one of the happiest places on earth. Even … Continue reading →

Taking Notes for Better Learning At Work

Whether you are a new employee or a seasoned one, the ability to focus and paying attention is key to becoming a great employee. If you are learning something new or at an office meeting if you are asked to take notes or not, you should take notes. Unless you have a photographic memory, your … Continue reading →

A Secret of Managerial Success

“My beautiful mother is no longer here with me but her valuable work ethic lessons play over in my head each day at work.  It is important that we develop good training systems and programs in our workplace to not only make the business run better, but to teach valuable work standards to our employees.” … Continue reading →

What Makes A Great Work Environment?

One of the most common problems I hear from employers at this time is a not having enough staff to run their business and grow.  Many employers as we know lost employees at the beginning of the pandemic and have not been able to replace them.  The employee pool is quite shallow currently as well … Continue reading →

Cross Training for Function not Dysfunction

No one staff member should ever be indispensable to a practice. All staff members should beequally trained in their position and then some. Every staff member should learn certain job tasks and procedures besides their own daily job tasks.Remember, this is why we developed protocols. There is a certain danger in having some tasks onlylearned … Continue reading →

Creating A More Productive Workplace

As a business owner or manager your expectations of those that work for you are to be productive.  Many times, people are less productive because of their work environment, this is a proven fact.  Just think about it for yourself, don’t you work better if you are happy with where you are working?  People respond … Continue reading →

Failures Promote Progress

A few years ago I came upon this great book, “Celebrating Failure” by author Ralph Heath. I believe this is one book that should be in every manager’s, supervisor’s or leader’s library. We often hear the saying, “there is no room for failure.” However, we learn so much by our failures. Teams are strengthened by … Continue reading →

Do What You Do So Well….

There is something to be said when you find what works and when duplicated it produces the same successful result, that you should not mess with it. It may be a system that you have come up with to accomplish your goals or daily tasks. At work a good example would be customer service.  If … Continue reading →

What’s Up With My Employees?

When working with business owners I will often get asked the question, “What’s up with my employees?” Usually after talking with them or management staff person I will find out the problem is that the employees are not engaged with their job or the business as the owner would expect. Business owners know that the … Continue reading →

Being Effective

Peter Drucker has been called by many “The inventor of Modern Management.” He has written multiple books on the topic and believed it was the people working together that made the magic happen in organizations, no matter the size. He found that successful people whether they were the business owners, managers or employees all followed … Continue reading →