“There is little difference in people, but that little difference makes a big difference. The little difference is attitude. The big difference is whether it is positive or negative.” ~ W. Clement Stone I’m sure we all have been around people with positive and negative attitudes. Which do you prefer to hang out with? … Continue reading
“We must remember we are not the sum of our intentions but of our actions.” ― Brendon Burchard As you encounter others today whether it be a work, or otherwise, remember that you are what your actions speak. Far too often we forget that as humans we hear with our eyes. It is what we … Continue reading
In talking with managers many times I find that they think training is a drag or pain. It takes too much time and they often have complaints about their employees whether they are new or old in the “lack of how they catch on.” First, I know that training does take time and many times … Continue reading
“The impulse to keep to yourself what you have learned is not only shameful, it is destructive. Anything you do not give freely and abundantly becomes lost to you. You open your safe and find ashes.” ~ Annie Dillard In my years of working with other managers I have found that some are not willing … Continue reading
Yesterday, I had the opportunity to speak at a virtual seminar on Customer Care Opportunities, or in my case Patient Care Opportunities. My point was to let the attendees know that they have care opportunities all day long with the people with whom they serve, their patients. These are the same opportunities anyone has when … Continue reading
If you have been in a management position at anytime in your employment life, I am sure you will agree that it is a position not for the “faint of heart.” I have managed a medical practice for over 23-years now and the challenges along with the victories have been many. It took me years … Continue reading
Remember it is a choice how you show up each day. You can make a difference in your life and those you encounter ❤️ Happy Holidays to you all! Tina http://www.toppractices.com
For the past two weeks I have been teaching in our Virtual Practice Management membership group lessons we can learn from the story “A Christmas Carol” by Charles Dickens, that can make us better managers or business owners. This week we took a look at the chapter which Ebenezer Scrooge is visited by the “Ghost … Continue reading
I’m sure you will agree that the past 9 months have been,,, well something that we never thought we would experience. It appears to me that either people are adapting (as best possible) or they are struggling more with each day that passes. I witness this in the patients we see each day in our … Continue reading
Most people want to maximize their potential in order to be successful at whatever they are trying to accomplish at work or in their personal life. Far to often we allow “things” that come up unexpectedly to throw us off track. It is important to understand that when we allow these “things” to either cause … Continue reading
