Filed under Motivational

Thank you! (Is it that hard?)

Thank you! (Is it that hard?)

I was talking with a colleague about employees and how to inspire them to do their best. One of the suggestions I had was to let their staff know how much they are appreciated and to tell them thank you each day for their contribution to the success of their business. I was a bit … Continue reading

Cross Training for Function not Dysfunction

Cross Training for Function not Dysfunction

No one staff member should ever be indispensable to a practice. All staff members should beequally trained in their position and then some. Every staff member should learn certain job tasks and procedures besides their own daily job tasks.Remember, this is why we developed protocols. There is a certain danger in having some tasks onlylearned … Continue reading

Creating A More Productive Workplace

Creating A More Productive Workplace

As a business owner or manager your expectations of those that work for you are to be productive.  Many times, people are less productive because of their work environment, this is a proven fact.  Just think about it for yourself, don’t you work better if you are happy with where you are working?  People respond … Continue reading

Coworker Conflict Can Be Good

Coworker Conflict Can Be Good

If you work with people, then you have had to deal with conflict of some sort.  Conflict is neither good nor bad, it is just conflict.  It is how people handle the conflict that will determine if it leads to a positive or negative outcome. Conflict is bound to happen at work.  We have our … Continue reading

Failures Promote Progress

Failures Promote Progress

A few years ago I came upon this great book, “Celebrating Failure” by author Ralph Heath. I believe this is one book that should be in every manager’s, supervisor’s or leader’s library. We often hear the saying, “there is no room for failure.” However, we learn so much by our failures. Teams are strengthened by … Continue reading

“A Bad Apology Is Worse Than No Apology

“A Bad Apology Is Worse Than No Apology

Randy Pausch the author of The Last Lecture, died on July 25th, 2008.  If you have never watched the last lecture or read the book I highly recommend that you do.  The lessons Randy teaches are life changing.  His story is simply inspiring and amazing.  The video of his lecture online has had over 15 million … Continue reading

Do What You Do So Well….

Do What You Do So Well….

There is something to be said when you find what works and when duplicated it produces the same successful result, that you should not mess with it. It may be a system that you have come up with to accomplish your goals or daily tasks. At work a good example would be customer service.  If … Continue reading

What’s Up With My Employees?

What’s Up With My Employees?

When working with business owners I will often get asked the question, “What’s up with my employees?” Usually after talking with them or management staff person I will find out the problem is that the employees are not engaged with their job or the business as the owner would expect. Business owners know that the … Continue reading

Neat and Tidy, As Walt Always Said

Neat and Tidy, As Walt Always Said

No matter what type of job we have if the public sees us our appearance has influence on the company we work for. It is human nature to make these types of judgments even when once they pop into our mind we try to discard them. Our eyes are quick to transmit to our brain … Continue reading