Filed under Office Management

Having A Lean Office Policy Manual

Having A Lean Office Policy Manual

  Since opening our new medical practice this year I have had the wonderful opportunity to revisit our office policy manual. It is a fact that usually the office policy manual is only opened when a problem arises and then we hope that there is a solution in it. When I work with offices and … Continue reading

Unhappy At Work

Unhappy At Work

According to a Gallup poll of more 1 million employed U.S. workers, it was concluded that the number 1 reason people quit their job is a bad boss or immediate supervisor. Gallup stated that their survey showed that “People leave managers not companies…in the end; turnover is mostly a management issue.” Although this survey points … Continue reading

Choose The Monday Happy Challenge

Choose The Monday Happy Challenge

“Monday, Monday, so good to me Monday mornin’, it was all I hoped it would be….” Happy Monday to you all! Do you know if you asked 100 people if they are happy to go to work Monday morning you would probably get a 50/50 answer between yes and no. We all would love to … Continue reading

Empowerment Comes From Within

Empowerment Comes From Within

  Empowerment is a term regarding a business management style where managers give staff members the power to make certain decisions within boundaries. This is a definition of empowerment: Empowerment is the process of enabling or authorizing an employee to think, behave, and take action, and control work and decision-making in autonomous way with the job tasks … Continue reading

Experience Is The Best Teacher

Experience Is The Best Teacher

When talking to a young business owner recently she told me that she was frustrated at how hard it was to own a business, run a business and oversee employees who worked in her business.  She thought it would be easier.  One of her biggest frustrations was employees and the lack of their doing the … Continue reading

Taking Life As It Comes

Taking Life As It Comes

  I have been doing some work on gaining clarity in some areas of my life lately and I remembered an interesting conversation I once had with a gentleman who was having difficulties reaching his business and personal goals.  During the conversation I asked how he plans for his day, week, month.  I wanted to … Continue reading

A Pleasant Hiring Experience

A Pleasant Hiring Experience

Hiring new staff members is not one of my favorite things to do.  Why?  Because it costs money (lots of it), and if you make a wrong hiring choice you have lost time and more money for the organization.  But recently because of growth we have found our practice in need of hiring two new … Continue reading

Hiring? Remember The Happy Factor

Hiring? Remember The Happy Factor

When hiring a new person we (the employer/manager) have certain expectations they are to meet, at least in our minds. But does the new hire know these expectations? Have they been listed out and explained in detail? Most of the time the answer is no, and I as a manager have been guilty of this … Continue reading