Filed under Office Management

Team Death, Dread and Doom

Team Death, Dread and Doom

As a business owner or manager how aware are you of your team members workloads, possible dilemmas or the stress that go with them?  Many times, as managers or business owners we are so focused with our own workload that we fail to see when others need a helping hand.  Oftentimes your staff will not … Continue reading

Do Not Stop…Keep Moving Forward

Do Not Stop…Keep Moving Forward

We make decisions every day, from the moment we wake up to the time we go to sleep.   Large or small, our decisions guide us throughout our life. Many decisions can be very stressful, especially if they are life changing, such as a job change or large financial purchase.  There are also difficult decisions … Continue reading

The Stories Our Customers Will Tell

The Stories Our Customers Will Tell

Whether you work in a medical office, grocery store, or restaurant, if the business’ main purpose is to provide a service or product to people then you have customers.  Customers are the lifeline of any business as without them the business does not exist. It is the customer service they receive that can make the … Continue reading

Team Collaboration

Team Collaboration

Working with a team of people can be a challenge, especially if you have a hard time listening to your teammates and considering their problems and solutions if they differ from your opinion. We do not have a lot of scheduled team meetings, at our office because we have a morning huddle each day. At … Continue reading

5 Positive Practices

5 Positive Practices

     “There is little difference in people, but that little difference makes a big difference. The little difference is attitude. The big difference is whether it is positive or negative.” ~ W. Clement Stone I’m sure we all have been around people with positive and negative attitudes.  Which do you prefer to hang out with?  … Continue reading

Making Communication Clearer

Making Communication Clearer

There have been times when my employer will ask me what a certain employee because something has given him reason to wonder and he figures I should know since I’m the manager. If I do not know, which I may not at that very moment, he will wonder why. Ask any manager and they will … Continue reading

We Are The Sum Of Our Actions

We Are The Sum Of Our Actions

“We must remember we are not the sum of our intentions but of our actions.” ― Brendon Burchard As you encounter others today whether it be a work, or otherwise, remember that you are what your actions speak. Far too often we forget that as humans we hear with our eyes. It is what we … Continue reading

Does Your Team Know It’s Purpose?

Does Your Team Know It’s Purpose?

When working with a group of people it can be difficult to get everyone on the same boat and rowing in the same direction at the same time. Often this is due to a lack of leadership with a passion for what they do and a clear understanding of what the purpose of the team … Continue reading

Training Can Not Be A Drag

Training Can Not Be A Drag

In talking with managers many times I find that they think training is a drag or pain. It takes too much time and they often have complaints about their employees whether they are new or old in the “lack of how they catch on.” First, I know that training does take time and many times … Continue reading

The Benefits Of Sharing At Work

The Benefits Of Sharing At Work

“The impulse to keep to yourself what you have learned is not only shameful, it is destructive. Anything you do not give freely and abundantly becomes lost to you. You open your safe and find ashes.” ~ Annie Dillard In my years of working with other managers I have found that some are not willing … Continue reading