Marketing is a must for any business and medical practices are businesses. There are many ways to market your practice (see link below), but one of the most effective ways to keep people coming back to your practice is with internal marketing done face-to-face or over the phone by the people who work in your … Continue reading
No matter what type of job we have if the public sees us our appearance has influence on the company we work for. It is human nature to make these types of judgments even when once they pop into our mind we try to discard them. Our eyes are quick to transmit to our brain … Continue reading
Employers, supervisors and managers tell their staff that they want to hear from them and will tell them that their “door is always open.” But when they do show up how do you act? As many times as I have told my staff, “Please come talk to me about anything anytime” that when they … Continue reading
Almost all businesses depend on people. Many need people to work at the business, or to shop at their business and people to promote and market their business. Whether it is customers, patients, clients or coworkers that you work with they all deserve to receive the best service that “you” can give each day. How … Continue reading
Yesterday, I was listening to an interview with John Assaraf and he was talking about creating habits for change that we desire in our life. As we know making changes is not always easy even when we want the change. It is a known fact that “90% of heart patients do not stick to the … Continue reading
We all know that the key to a successful business it to be able to attract customers, satisfy them and retain them for future business. Not to mention to be able to Wow them so they send their friends and family your way. Here are just a few ways that your business can improve their … Continue reading
My conference at Disneyland, CA. last week was wonderful. It is always so refreshing to learn new things about the field you are working in and get inspired to do better at your job. For myself, being a speaker and coordinator of this conference, it was especially exciting to see the attendees during the conference … Continue reading
A common complaint among managers, no matter type of business they are in, is lack of employee cooperation to complete their job tasks. When I hear this from managers I will ask them “if this employee has been hired for a particular job, do they know and understand what that job is?” If they say … Continue reading
At the conference I lectured at last weekend, I had the opportunity to team up with two other lecturers and give a presentation titled “How to get a raise out of your employer.” The attendees were very excited when we began, as they thought we were going to give them sure solutions on getting a … Continue reading
One of my office mottos is “Our patients deserve an “E” ticket ride when they walk through our door.” For those of you over the age of 40 who have been to Disneyland when you were young know exactly what I am talking about. When you went to Disneyland way back then, you had to … Continue reading
Practical Practice Management A Division of Top Practices 