Yesterday, I was listening to an interview with John Assaraf and he was talking about creating habits for change that we desire in our life. As we know making changes is not always easy even when we want the change. It is a known fact that “90% of heart patients do not stick to the … Continue reading
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The Heart Of Service, Your Customer’s Voice
Being in a service oriented business I am always looking for ways to improve the quality of service to our customers, which in my case happens to be patients. Today I went to a meeting in which I had the chance to listen to an excellent physician speaker who happens to work for Palmetto GBA … Continue reading
E-mail Etiquett for the Workplace
Approximately 90% of people who use e-mail at work use it for business communication. Since you cannot be there when the e-mail you sent is opened, you need to make sure that the message is very clear to the recipient. I am sure you have received an e-mail and wonder what the person is trying … Continue reading
Medical Practice Online Reviews: Do you see what they see?
By: Jesus C. Vazquez, PMAC We look in the mirror every morning before we step out and carry on our day to make sure we present well in all of our daily business interactions. We ensure that our business’s practices reflect that of integrity and good customer service. However, do you take the time out … Continue reading
Physician Online Reviews: Do you see what they see?
We look in the mirror every morning before we step out and carry on our day to make sure we present well in all of our daily business interactions. We ensure that our business’s practices reflect that of integrity and good customer service. However, do you take the time out to check your practice’s … Continue reading