Filed under Practice Management

Having A Lean Office Policy Manual

Having A Lean Office Policy Manual

  Since opening our new medical practice this year I have had the wonderful opportunity to revisit our office policy manual. It is a fact that usually the office policy manual is only opened when a problem arises and then we hope that there is a solution in it. When I work with offices and … Continue reading

Choose The Monday Happy Challenge

Choose The Monday Happy Challenge

“Monday, Monday, so good to me Monday mornin’, it was all I hoped it would be….” Happy Monday to you all! Do you know if you asked 100 people if they are happy to go to work Monday morning you would probably get a 50/50 answer between yes and no. We all would love to … Continue reading

Empowerment Comes From Within

Empowerment Comes From Within

  Empowerment is a term regarding a business management style where managers give staff members the power to make certain decisions within boundaries. This is a definition of empowerment: Empowerment is the process of enabling or authorizing an employee to think, behave, and take action, and control work and decision-making in autonomous way with the job tasks … Continue reading

Lack Of Sleep, Lack Of Productivity

Lack Of Sleep, Lack Of Productivity

According to a Centers for Disease Control and Preventions survey 40% of Americans get less than the recommended 7-9 hours of sleep each night.  In fact, these people overall get approximately 6 hours or less of sleep a night. Medical studies relate a lack of sleep to various health problems, such as heart disease, strokes, … Continue reading

Set Your Course And Go!

Set Your Course And Go!

Don’t aim at success – the more you aim at it and make it a target the more you are going to miss it.  For success, like happiness, cannot be pursued; it must ensue and it only does so as the unintended side-effect of one’s personal dedication to a course greater than oneself. ~ Viktor … Continue reading

Experience Is The Best Teacher

Experience Is The Best Teacher

When talking to a young business owner recently she told me that she was frustrated at how hard it was to own a business, run a business and oversee employees who worked in her business.  She thought it would be easier.  One of her biggest frustrations was employees and the lack of their doing the … Continue reading

Clear The Air During A Heated Conversation

Clear The Air During A Heated Conversation

  When working with a client recently they expressed they were having some difficulty working with a person whom they outsourced some business tasks.  Whenever there “seems” to be an error on submitted paperwork to the contractor they call the manager and speak to them in a condescending and accusatory way. The manager is knowledgeable … Continue reading

A Pleasant Hiring Experience

A Pleasant Hiring Experience

Hiring new staff members is not one of my favorite things to do.  Why?  Because it costs money (lots of it), and if you make a wrong hiring choice you have lost time and more money for the organization.  But recently because of growth we have found our practice in need of hiring two new … Continue reading