Filed under Problem Solving

When Employees Are Upset

When Employees Are Upset

While at an airport restaurant this weekend I happened to overhear a conversation between two employees that were less than satisfied with their job situation. They were discussing the recent new hire and apparently one of them was pretty unhappy.  Their conversation seemed to be directed with the concern that the new hire was not catching … Continue reading

Others Ideas At Work

Others Ideas At Work

At a conference last weekend I was speaking with a few office managers on the topic of being open to the ideas of staff members when they think of new or better ways of doing things in the office. This end up being a very interesting conversation as some managers thought they have been placed … Continue reading

Lonely and Stressful at Work

Lonely and Stressful at Work

Workplace relationships can make or break your day.  Whether you work with a few or many, if people do not get along well it can be felt by everyone, even your customers. It is very stressful if you do not have friendly workplace relationships.  Work becomes a dread because you have no one to interact with … Continue reading

The Condescending Coworker

The Condescending Coworker

On a recent trip, my Aunt and I were eating in a restaurant where a young relative of ours was working.  Also working in this restaurant was another young man who felt it was his job to make condescending remarks about our relative. During our visit, we ate at this restaurant a couple of times and … Continue reading

Do They Understand What You Mean?

Do They Understand What You Mean?

When talking to an office manager recently, she admitted she was having problems with her staff members completing tasks she had assigned them.  She felt it really was not her staff’s fault as much as it was hers and how she gave instructions. When it came to delegating to her staff members, she would become a little nervous thinking … Continue reading

Employees Want A Good Leader

Employees Want A Good Leader

Employees care about having a good leader at work to follow and work with.  A good leader makes their team feel secure in their positions and expected job duties. Although there are many attributes that employees expect from good leader, there are really five top attributes that they must possess. To be honest and trustworthy … Continue reading

Hiring Just The Right Employee

Hiring Just The Right Employee

One of the driving factors of whether a person becomes a great employee is if they are the right person for the job they have been hired to do.  Many times employers will hire someone without really taking the time to search for the right fit because they are desperate and need to have a … Continue reading

Outstanding Employees Are They Still Out There?

Outstanding Employees Are They Still Out There?

What makes an outstanding employee?  In my 20 years of management, I have had several good employees, but there are only a few that I would say were “outstanding.” Over the years I have complied a list, from workshops I have led, of the top 10 common attributes that managers agree on that “outstanding” employees … Continue reading