Filed under Teamwork

Developing A Workplace Vision

Developing A Workplace Vision

Today, on my coaching call with members of the Virtual Practice Management Institute I talked about workplace/business visions.  The main point I was making is if the employees do not know the vision/mission of the business how can employers expect them to buy in and become engaged with the business? First and foremost he business … Continue reading

Helping To Motivate One Another

Helping To Motivate One Another

A common mistake business owners and managers make is thinking what motivates one person on their team will motivate everyone on the team.  This just is not so. Each person is different thus what makes them tick and desire to perform can be quite different. For most people their motivation to do things is intrinsic, … Continue reading

How Is Your Likeability?

How Is Your Likeability?

  We have all had encounters with businesses that we wondered “how do they keep their doors open?” They had either bad employees, made it hard to business with them, or their service from A-Z was very poor. We have also worked in businesses that we encountered business owners, managers, or co-workers that were anything … Continue reading

Ask Why…

Ask Why…

“A business has to be involving, it has to be fun, and it has to exercise your creative instincts.” ~ Richard Branson People do not want to keep job hopping until their find the “Perfect Company” to work for that would provide the three aspects described above, involving, fun and creative. What they can do … Continue reading

Spelling Out Good Performance

Spelling Out Good Performance

    This is a great story I heard over a decade ago, but continue to use it when I speak at conferences to drive the point of delivering great service consistently. “Imagine that your company picks up the tab for you to eat lunch at a particular restaurant every day (that does take some … Continue reading

Empowerment Comes From Within

Empowerment Comes From Within

  Empowerment is a term regarding a business management style where managers give staff members the power to make certain decisions within boundaries. This is a definition of empowerment: Empowerment is the process of enabling or authorizing an employee to think, behave, and take action, and control work and decision-making in autonomous way with the job tasks … Continue reading

A Pleasant Hiring Experience

A Pleasant Hiring Experience

Hiring new staff members is not one of my favorite things to do.  Why?  Because it costs money (lots of it), and if you make a wrong hiring choice you have lost time and more money for the organization.  But recently because of growth we have found our practice in need of hiring two new … Continue reading

10 Questions For Better Leadership

Running any type of business can be difficult. There are more things to think about and take care of then there are hours in our day.  Effective leadership is one of the necessary ingredients to make a business run more efficiently, smoothly and create a great work environment. What defines a good leader. Leading people … Continue reading