In September 2021 over 4 million people had quit their jobs as part of what is being called, “The Great Resignation.” When interviewed many of these people state their reason for leaving their job was due to lack of management listening to them. This is not the first time we have heard this as a … Continue reading
I was talking with a colleague about employees and how to inspire them to do their best. One of the suggestions I had was to let their staff know how much they are appreciated and to tell them thank you each day for their contribution to the success of their business. I was a bit … Continue reading
No one staff member should ever be indispensable to a practice. All staff members should beequally trained in their position and then some. Every staff member should learn certain job tasks and procedures besides their own daily job tasks.Remember, this is why we developed protocols. There is a certain danger in having some tasks onlylearned … Continue reading
As a business owner or manager your expectations of those that work for you are to be productive. Many times, people are less productive because of their work environment, this is a proven fact. Just think about it for yourself, don’t you work better if you are happy with where you are working? People respond … Continue reading
If you work with people, then you have had to deal with conflict of some sort. Conflict is neither good nor bad, it is just conflict. It is how people handle the conflict that will determine if it leads to a positive or negative outcome. Conflict is bound to happen at work. We have our … Continue reading
A few years ago I came upon this great book, “Celebrating Failure” by author Ralph Heath. I believe this is one book that should be in every manager’s, supervisor’s or leader’s library. We often hear the saying, “there is no room for failure.” However, we learn so much by our failures. Teams are strengthened by … Continue reading
Randy Pausch the author of The Last Lecture, died on July 25th, 2008. If you have never watched the last lecture or read the book I highly recommend that you do. The lessons Randy teaches are life changing. His story is simply inspiring and amazing. The video of his lecture online has had over 15 million … Continue reading
Clear and caring communication in the workplace almost sounds like an oxymoron since it sounds logical and easy, but really is not and often doesn’t happen. When you think about how many actual relationships there are in your workplace the thought of having anything being communicated clearly to everyone is quite a feat, speaking in … Continue reading
There is something to be said when you find what works and when duplicated it produces the same successful result, that you should not mess with it. It may be a system that you have come up with to accomplish your goals or daily tasks. At work a good example would be customer service. If … Continue reading
When working with business owners I will often get asked the question, “What’s up with my employees?” Usually after talking with them or management staff person I will find out the problem is that the employees are not engaged with their job or the business as the owner would expect. Business owners know that the … Continue reading
Practical Practice Management A Division of Top Practices 