Tagged with active listening

The Great Resignation of 2021

The Great Resignation of 2021

In September 2021 over 4 million people had quit their jobs as part of what is being called, “The Great Resignation.”  When interviewed many of these people state their reason for leaving their job was due to lack of management listening to them.  This is not the first time we have heard this as a … Continue reading

Do You Listen To Understand?

Do You Listen To Understand?

Most conversations at work are not speaker to listener. They end up being speaker to speaker. People talk at each other, reacting immediately to what was said, not listening for understanding to what was said. Because of this the result is poor communication. This can be very frustrating for employees when they work with someone … Continue reading

You Need To Listen To Solve The Problem

You Need To Listen To Solve The Problem

When I was at a conference a couple of months ago a Malpractice Attorney was speaking on how to handle problems with patients or clients to keep them from escalating and becoming serious issues.  The attorney said that most problems can be solved if we would just take the time ask questions and then listen … Continue reading

Tips On Personal Communication

Tips On Personal Communication

One of the best tips for good communication is to “listen more than you talk.”  Too many times when people are speaking the listener either finishes the speakers sentence or jumps in cutting them off completely and begins responding before the speaker has finished. There are many good communication habits we can focus on, such as asking others … Continue reading

Are You Prepared When You Speak?

Are You Prepared When You Speak?

Framing your message is a critical step when communicating a message to others. I am sure you have been in a meeting, lecture or briefing and the speaker was not prepared, it leaves you wondering what was the real message they were trying to convey. When you want others to understand what you are telling … Continue reading

Are You A Good Listener?

Are You A Good Listener?

Most conversations are not speaker to listener. They end up being speaker to speaker. People talk at each other, reacting immediately to what was said, not listening for understanding to what was said. Because of this the result is poor communication. This can be very frustrating for employees when they work with someone who lacks active listening … Continue reading

Developing Good Listening Skills

Developing Good Listening Skills

Have you ever really paid attention to how you listen to someone when they are speaking to you? Do you always give them your full attention?  I remember when my children were young and they would come and ask for a snack to eat and it seemed that I would always immediately say no, but … Continue reading

Delivering Negative Feedback

Delivering Negative Feedback

Delivering negative feedback to employees is one of the most difficult tasks a manager has to do. It is not that they do not want to let the employee know what they have either done wrong or need to improve on. It is being able to deliver the information in a way that it will … Continue reading