The Stories Our Customers Will Tell

Whether you work in a medical office, grocery store, or restaurant, if the business’ main purpose is to provide a service or product to people then you have customers.  Customers are the lifeline of any business as without them the business does not exist. It is the customer service they receive that can make the … Continue reading →

Customers Remember Good Service

“People may not remember exactly what you did or what you said, but they will always remember how you made them feel.” ~author unknown Not too long ago on a day business trip, upon landing at the airport I asked an information person if I could walk to the hotel where the meeting was being … Continue reading →