I was watching a video this week of Brendon Burchard’s and he was talking about the importance of scoring the roles you play every week if you want to become a higher performing person. I found this very interesting because I do evaluate my day and week but I have never given myself a score … Continue reading
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Choosing High Performance
We have multiple choices we make each and every day. Each one can affect how the day goes and what the outcome may be. How we perform throughout the day also plays a big part in what we accomplish. The choice is ours whether we are going to perform just enough to get by or … Continue reading
There Is No Service Like Excellent Service
Last week I wrote about the “less than good” customer service I received from a couple of hotels I stayed in on a recent trip. Today, I thought I would give a tip on how you can rate your customer service skills to keep them in tip-top shape. Unless you work alone with no contact … Continue reading
Rate Your Service Skills
If you work with people you are in the people service business. Whether it is customers, patients, clients or coworkers that you work with they all deserve the best service from you, that you can give. Ask yourself these five questions and then rate yourself from 1-5, with 1 being poor, 2 average, 3 good, … Continue reading
Make A Commitment
Are you committed? When it comes to your job and the company that pays your check, ask yourself are you committed to both? Commitment means something difference to each person. To one it may mean that you give an honest days work for a full day of pay. To another it may mean that you … Continue reading