Better Management for Better Customer Care

People will follow, trust and work harder for managers who they believe have their best interest in mind. Ethical managers make their team feel safe, and in return the team will work hard together to produce the desired results of the business and give excellent customer care in all aspects of their job duties. There … Continue reading →

Other’s Ideas At Work

At a conference last weekend I was speaking with a few office managers on the topic of being open to the ideas of staff members when they think of new or better ways of doing things in the office. This end up being a very interesting conversation as some managers thought they have been placed … Continue reading →