Building working relationships with those we work with each day is very important. Not only do these relationships make our work life better, but they also make the workplace better. A few years back we hired two new medical assistants at the same time, they were wonderful women who had worked together in another practice … Continue reading
As a business owner or manager how aware are you of your team members workloads, possible dilemmas or the stress that go with them? Many times, as managers or business owners we are so focused with our own workload that we fail to see when others need a helping hand. Oftentimes your staff will not … Continue reading
The role of the office manager is multifaceted and whether you have a staff of one or fifty, one of the most important qualities that needs to be evident in your skill set for your staff to respond in a positive way is how you communicate. I believe that communication is an ongoing skill that … Continue reading
We have three new employees at our practice (all under six months of hire date), which has caused me to do a lot of reflexing on our onboarding and training process. One thing that has surfaced to the top is how much time it takes with communication in order for each one of them … Continue reading
Recently, our medical practice hired two new staff members. These wonderful ladies have worked together in another practice for about one year so they know each other pretty well, which is helpful for them. What is important is that we (those who have worked in our practice prior to our new hires) work at developing … Continue reading
“There is never just one way to look at something – there are always different perspectives, meanings, and perceptions, depending on who is looking.” The Blind Men and The Elephant Six blind men were discussing exactly what they believed an elephant to be, since each had heard how strange the creature was, yet none had … Continue reading
Peter Drucker has been called by many “The inventor of Modern Management.” He has written multiple books on the topic and believed it was the people working together that made the magic happen in organizations, no matter the size. He found that successful businesses all followed many of the same basic foundational practices. They asked, … Continue reading
Change is inevitable whether it is sudden or planned, it can be difficult to go through. For many when change happens at work and it directly affects personal job tasks it can be stressful and cause anxiety. Here are three important points to remember when dealing with changes at work that can help everyone make … Continue reading
On a recent trip, my Aunt and I were eating in a restaurant where a young relative of ours was working. Also working in this restaurant was another young man who felt it was his job to make condescending remarks about our relative. During our visit, we ate at this restaurant a couple of times and … Continue reading
Have you ever been asked a question that seemed like the person asking it put very little thought into it before asking it? You needed to reply with a question or two before you actually could understand what it was they were trying to find out. Asking the right question will lead to getting a … Continue reading
Practical Practice Management A Division of Top Practices 