Does Your Team Know It’s Purpose?

When working with a group of people it can be difficult to get everyone on the same boat and rowing in the same direction at the same time. Often this is due to a lack of leadership with a passion for what they do and a clear understanding of what the purpose of the team … Continue reading →

Better Management for Better Customer Care

People will follow, trust and work harder for managers who they believe have their best interest in mind. Ethical managers make their team feel safe, and in return the team will work hard together to produce the desired results of the business and give excellent customer care in all aspects of their job duties. There … Continue reading →