Tagged with good management

Is Eye Contact Important?

Is Eye Contact Important?

The other day I was conducting interviews for a new staff member and had an interesting experience with one of the candidates.  While asking some key questions the candidate would answer appropriately, but would shift her eyes away from mine. At first I thought she was nervous, but this continued for several questions when asking … Continue reading

When Being The Nice Guy Backfires

When Being The Nice Guy Backfires

Most managers what to have good relationships with their staff and go the extra mile for them by being the “nice guy”.  But not always does being a “nice guy” pay off, in fact, it can hurt your career. What it actually comes down to is balance and being a leader who can handle challenging people … Continue reading

Employee Value

Employee Value

When working with small business owners and their managers I often will hear that they struggle with getting their staff to really own their job tasks.  My first question to them when I hear this is “Do they know their purpose in the business?” and this question is followed by “Do they know how much … Continue reading