According to a Gallup poll of more 1 million employed U.S. workers, it was concluded that the number 1 reason people quit their job is a bad boss or immediate supervisor. Gallup stated that their survey showed that “People leave managers not companies…in the end; turnover is mostly a management issue.” Although this survey points … Continue reading
Being in a management position is not for the “Faint of Heart.” (Definition: Lacking courage to face something difficult) Understanding the people we work with each day is difficult. We think we understand what someone is asking or telling us only to find out that we did not. As a manager this can be an … Continue reading
It is so very important for managers or team leaders to evaluate how they present, speak, and write things when communicating to their staff. Are you coming across clearly with what you are trying to convey? Can you make it simpler and clearer? How do you sound? One slip or misinterpretation can cause a huge problem that … Continue reading
Being a manager can be difficult and demanding as it takes 100% dedication to the people you work with and for. Often times managers will not be able to accomplish what is necessary each day, with their personal job tasks, because they need to help those they manage. Many mornings these managers come to work … Continue reading
As a manager there are times when we must tell an employee they have done something wrong and it should never happen again. If the employee is a good worker and has a pretty good track record it will help when telling them, because you can sandwich good things that they have done around the news of … Continue reading
As an office manager you know how hard to set goals for yourself and your staff members. At times “work” just seems to get in the way of completing goals that would actually move the the business ahead in a more productive way. For example in our medical practice most of the assistants are cross-trained, … Continue reading
