No one staff member should ever be indispensable to a practice. All staff members should beequally trained in their position and then some. Every staff member should learn certain job tasks and procedures besides their own daily job tasks.Remember, this is why we developed protocols. There is a certain danger in having some tasks onlylearned … Continue reading
A few years ago a colleague sent me a link to an article on the Forbes website called “Top Ten Reasons Why Large Companies Fail to Keep Their Best Talent.” I found this recently and read it again. As I read through the 10 reasons, I clearly understood that the reasons they gave not only … Continue reading
As many of you know, I work in a medical practice. Things are quite different now as we are reopening and trying to keep everyone safe practicing physical distancing and extra sanitization of the office as each patient leaves the practice. There is a lot of new practices and protocols we are having to figure … Continue reading
As busy as a physician’s schedule may be their patients expect that they make a real connection with them when they have an appointment. This is very understandable and reasonable, but often times does not happen. If we just take a moment and think what it must be like for the physician who sees between … Continue reading
Practical Practice Management A Division of Top Practices 