Tagged with pleasing customers

The Need For Customer Service Feedback

The Need For Customer Service Feedback

Having good employees should not be the exception it should be the rule. Finding good employees is another blog post altogether, but you must find them if you want your company to have good reviews and customers that return and refer their family and friends. I had an interesting experience with a company that we … Continue reading

Good Business Moves

Good Business Moves

  I went into our local dry cleaners the other day. The clerk walked up to the counter asked my name, counted my clothing items, took my money and never once did I see her eyes. If your business has customers, then you are in the customer service business.  Each encounter with a customer or … Continue reading