She Won’t Look Me In The Eye

I was talking with an office manager the other day about one of her new hires.  She said that this young woman was doing a good job with her training and was getting along well with the rest of the staff.  But, there was one thing that was really bothering her about her newest employee, … Continue reading →

Do They Understand What You Mean?

When talking to an office manager recently, she admitted she was having problems with her staff members completing tasks she had assigned them.  She felt it really was not her staff’s fault as much as it was hers and how she gave instructions. When it came to delegating to her staff members, she would become a little nervous thinking … Continue reading →

Open Communication With Co-Workers

Working with a team of people, issues are certain to come up. The only way they will be resolved is if they are addressed, discussed and solutions are made together. A common issue that teams will encounter, that can cause significant problems, is when a team player does not perform all of their job position … Continue reading →