Tagged with speaking

What Do Your Customers See When You Talk?

What Do Your Customers See When You Talk?

According to communication experts, the words we speak or hear are only part of the way we communicate with one another.  These experts suggest that in face-to-face situations, at least 70 percent of what is communicated is done without speaking a word.  This is called nonverbal communication. (But it speaks volumes!) I think sometimes we … Continue reading

Do You Want The Right Answer?

Do You Want The Right Answer?

Have you ever been asked a question that seemed like the person asking it put very little thought into it before asking it?   You needed to reply with a question or two before you actually could understand what it was they were trying to find out. Asking the right question will lead to getting a … Continue reading