Tagged with Top Practices

Improving Relationships At Work

Improving Relationships At Work

Building working relationships with those we work with each day is very important.  Not only do these relationships make our work life better, but they also make the workplace better.  A few years back we hired two new medical assistants at the same time, they were wonderful women who had worked together in another practice … Continue reading

Looking To Get The Best From Your Employees?

Looking To Get The Best From Your Employees?

If you are a business owner or manager and have people who work for you in your business you have probably ask yourself more than once, “How can I get the best out of my employees when they are at work?”  I hear this question often when working or speaking with business owners. All business … Continue reading

Poor Management vs Poor Employee

Poor Management vs Poor Employee

If I asked 100 business owners and their managers what is one of the most difficult issues that they face in running a business I am pretty sure that 99.9% of them would say hiring good employees. Have you ever thought that you had hired the right employee for the job only to find out … Continue reading

Are You A Leader Worth Following?

A leadership role is not given to someone, it is something that they earn and are called to fulfill. In the workplace many times this is done in reverse. Someone is promoted or hired in to be a manager, supervisor or director and yet they have never held such a role (or had any training) … Continue reading

Walking The Tightrope

Walking The Tightrope

I’m sure you will agree that the past 9 months have been,,, well something that we never thought we would experience. It appears to me that either people are adapting (as best possible) or they are struggling more with each day that passes. I witness this in the patients we see each day in our … Continue reading

What Will You Choose?

What Will You Choose?

Wouldn’t it be great if we never had face difficult times in our life? Sometimes, when things have been going good for awhile I will wonder, “when is the stink bomb” (as my friend Rem Jackson calls them) going to hit? And what is it going to be? Maybe, it’s because I am getting older … Continue reading

Persistence Is The Key

Persistence Is The Key

If I had to come up with one word to describe my two decades of being a medical office manager and team leader it would be, “Persistence.”  Without it I would have given up and miss out on all of the great experiences I have had with those I have been privileged to work with.  … Continue reading

Prosperity & Something Greater

Prosperity & Something Greater

My good friend and partner in The Top Practices Virtual Practice Management Institute is Rem Jackson.  Rem is the CEO of Top Practices which is a Marketing and Management Company that helps medical practices reach their full potential of growth and revenue, while teaching the physicians how to get their nights and weekends back. Recently, … Continue reading

Leading The Team In Interesting Times

Leading The Team In Interesting Times

I work in a private practice medical office and over the past 5-6- weeks things have changed a lot. I am sure you probably are experiencing changes also with your business or place of employment. Many people are either furloughed, laid off, or working reduced hours.  Businesses are closed and are now trying to figure … Continue reading