Being a manager of people is not a job for the light-hearted. It can be difficult and stressful. It is important as manager to never think you know it all, because managing is a life-long learning journey. Awhile back I came upon an older article in the Harvard Business Review on “What Great Managers Do”. … Continue reading
“My beautiful mother is no longer here with me but her valuable work ethic lessons play over in my head each day at work. It is important that we develop good training systems and programs in our workplace to not only make the business run better, but to teach valuable work standards to our employees.” … Continue reading
Building working relationships with those we work with each day is very important. Not only do these relationships make our work life better, but they also make the workplace better. A few years back we hired two new medical assistants at the same time, they were wonderful women who had worked together in another practice … Continue reading
If you are a business owner or manager and have people who work for you in your business you have probably ask yourself more than once, “How can I get the best out of my employees when they are at work?” I hear this question often when working or speaking with business owners. All business … Continue reading
A few years ago a colleague sent me a link to an article on the Forbes website called “Top Ten Reasons Why Large Companies Fail to Keep Their Best Talent.” I found this recently and read it again. As I read through the 10 reasons, I clearly understood that the reasons they gave not only … Continue reading
If I asked 100 business owners and their managers what is one of the most difficult issues that they face in running a business I am pretty sure that 99.9% of them would say hiring good employees. Have you ever thought that you had hired the right employee for the job only to find out … Continue reading
A leadership role is not given to someone, it is something that they earn and are called to fulfill. In the workplace many times this is done in reverse. Someone is promoted or hired in to be a manager, supervisor or director and yet they have never held such a role (or had any training) … Continue reading
I’m sure you will agree that the past 9 months have been,,, well something that we never thought we would experience. It appears to me that either people are adapting (as best possible) or they are struggling more with each day that passes. I witness this in the patients we see each day in our … Continue reading
Wouldn’t it be great if we never had face difficult times in our life? Sometimes, when things have been going good for awhile I will wonder, “when is the stink bomb” (as my friend Rem Jackson calls them) going to hit? And what is it going to be? Maybe, it’s because I am getting older … Continue reading
If I had to come up with one word to describe my two decades of being a medical office manager and team leader it would be, “Persistence.” Without it I would have given up and missed out on all of the great experiences I have had with those I have been privileged to work with. … Continue reading
Practical Practice Management A Division of Top Practices 