Growing As A Leader

A few weeks ago I had the wonderful opportunity to speak at The Western Foot and Ankle Conference held at the Disneyland Hotel. This is a conference I have attended and spoke at every year for the past 20 years and I do believe that Disneyland is one of the happiest places on earth. Even … Continue reading →

The Necessity of Job Descriptions

Are job descriptions necessary? This is a good question, and for many places of business none exist. How many jobs can you think of that have more steps than making widgets on a manufacturing line? It might be okay to not have a “detailed” job description if the job tasks are very few; “take peg … Continue reading →

A Secret of Managerial Success

“My beautiful mother is no longer here with me but her valuable work ethic lessons play over in my head each day at work.  It is important that we develop good training systems and programs in our workplace to not only make the business run better, but to teach valuable work standards to our employees.” … Continue reading →

Lack of Confidence At Work

There are three primary reasons that employee will lose motivation at work. Lack of Confidence Lack of Focus Lack of Direction Today, I want to talk about the first one, “Lack of Confidence.”  Recently, we hired a new employee and over the past couple of weeks I have seen where a lack of confidence in … Continue reading →

The Underperforming Employee

  There are many difficult situations that a manager has to handle, but one of the hard ones is when you have a good employee who ends up being an under-performer compared to their coworkers. For the most part, they do a “good job” not great, not excellent, but good.  Yet when you compare apples … Continue reading →

Managing Employees Poorly

Most medical professionals receive training in emergency first aid.  Not only do they receive training during school they need to receive continued training every 2-3 years by attending a course and taking a test to receive their emergency first aid card. Not much has changed in the course for years, but the need to have … Continue reading →

Accountability, Do You Have What It Takes?

“Accountability breeds response-ability.” ~Stephen R. Covey Whether you are an employer, manager or employee being accountable for the work you produce and actions you take at work is vitally important to your professional image and who you are as a person.  As an employer being accountable to your employees and customers is your ticket to … Continue reading →

Tapping Into Unknown Talent of Your Employees

Whenever you try something new that you never thought you could do it makes you feel really good inside.  I remember a few years ago when I went to Kauai and tried snorkeling for the first time I was amazed that I did it and survived. First of all I am not a water person … Continue reading →

Leadership Skills For Business Management

 When talking with business owners I have found that many times they wonder why their employees do not tow the line when it comes to accountability in making things happen in a forward motion for the business. Or another way to say it, is they think because they hire someone that they should automatically understand … Continue reading →

When a Good Employee Turns Bad

Have you ever thought that you had hired the right employee for the job only to find out as time went by that this great employee has turned out to be a bad one?  What happened?  Did you actually hire the wrong person for the job?  Did they pull the wool over your eyes to … Continue reading →