Tagged with treat customers great

Good Business Moves

Good Business Moves

  I went into our local dry cleaners the other day. The clerk walked up to the counter asked my name, counted my clothing items, took my money and never once did I see her eyes. If your business has customers, then you are in the customer service business.  Each encounter with a customer or … Continue reading

Poor Customers Service Speaks Loudly

Poor Customers Service Speaks Loudly

Having good employees should not be the exception, it should be the rule. Recently I had an experience with a company that we hired to do work for us. I can say that 90% of the people we came in contact with were good, it was the 10% that made the decision for us never … Continue reading