Make Great Stories For Others To Tell

Yesterday, I had the opportunity to speak at a virtual seminar on Customer Care Opportunities, or in my case Patient Care Opportunities. My point was to let the attendees know that they have care opportunities all day long with the people with whom they serve, their patients. These are the same opportunities anyone has when … Continue reading →

Invest In Others

“Treat a man as he is and he will remain as he is. Treat a man as he can and should be and he will become as he can and should be.” ~ Stephen R. Covey

Do You Want To Be Valued?

“The most important single ingredient in the formula of success is knowing how to get along with people.” ~ Theodore Roosevelt, American President Great leaders know how to build relationships with those they lead. They understand the need to get along if you plan to have your team go along with the plan. The majority … Continue reading →

Creating Good Karma

A while ago I read an article called 10 tips for better karma at work. Sometimes you can just feel it when you go into a place of business that there is just something not quite right there.  It could be bad karma hanging over the workplace. We probably have all experienced what I am speaking … Continue reading →