The Right Words Have Power

The role of the office manager is multifaceted and whether you have a staff of one or fifty, one of the most important qualities that needs to be evident in your skill set for your staff to respond in a positive way is how you communicate.  I believe that communication is an ongoing skill that … Continue reading →

Happy and Excited For The Holidays? Maybe not…

With the Holidays being upon us you may notice that some of your coworkers or friends are feeling bit stressed.  This can be caused by various things, from financial issues to family issues. Whatever the reason, it is important to be sympathetic and caring. Our natural thought when it comes to the Holiday Season is that everyone is happy … Continue reading →

Understanding Coworkers

Understanding people is probably one of the most difficult things we encounter each day at work (unless you work alone).  We think we understand what someone is asking of us only to find out that we did not. As a manager this can be an area of frustration.  You ask a staff member to do … Continue reading →

The Art Of Learning To Communicate?

What possibly could be so difficult about communicating with another person?  Most of the time we think there are very few problems when trying to convey our thoughts, ideas and opinions to another person with whom we are speaking. We are just fooling ourselves, as nine out of ten times the person who we are … Continue reading →