Tagged with Work ethics

When Poor Service Is Delivered

When Poor Service Is Delivered

Good Morning to you all! I just returned from a business trip to Italy, my favorite country to visit.  Traveling, no matter how far, is an experience, one that has many lessons we can learn from and this trip was no different. My take away from this trip was, if you can get away with … Continue reading

Be On Top Of Your Game On Friday!

Be On Top Of Your Game On Friday!

Happy Friday!  Statistics show that by the time Friday, the end of most work weeks, gets here employees who work Monday through Friday give less effort to their work as the week progresses. Effort is a choice.  You get to choose each day, minute, and moment what effort you will give at your job. Be … Continue reading

Accountability Failure

Accountability Failure

Recently, at a conference I was talking with some office managers and the issue of employee accountability kept coming up. It seemed as though many of these managers were having the same issues with employees being trained to follow the office protocols, yet often they would fail to keep some of them. One manager said … Continue reading

No Compromising Standards Here

I have always taken the approach with our patients that I treat them like they are a guest in my home when they come to the office, or the way I would treat a relative or good friend.  I hold to the standard that people deserve to be treated with respect and kindness no matter … Continue reading