No one staff member should ever be indispensable to a practice. All staff members should beequally trained in their position and then some. Every staff member should learn certain job tasks and procedures besides their own daily job tasks.Remember, this is why we developed protocols. There is a certain danger in having some tasks onlylearned … Continue reading
As a business owner or manager your expectations of those that work for you are to be productive. Many times, people are less productive because of their work environment, this is a proven fact. Just think about it for yourself, don’t you work better if you are happy with where you are working? People respond … Continue reading
If you work with people, then you have had to deal with conflict of some sort. Conflict is neither good nor bad, it is just conflict. It is how people handle the conflict that will determine if it leads to a positive or negative outcome. Conflict is bound to happen at work. We have our … Continue reading
A few years ago I came upon this great book, “Celebrating Failure” by author Ralph Heath. I believe this is one book that should be in every manager’s, supervisor’s or leader’s library. We often hear the saying, “there is no room for failure.” However, we learn so much by our failures. Teams are strengthened by … Continue reading
Building working relationships with those we work with each day is very important. Not only do these relationships make our work life better, but they also make the workplace better. A few years back we hired two new medical assistants at the same time, they were wonderful women who had worked together in another practice … Continue reading
Often, when I have conversations with people I will ask about their employment and how they like their job. I usually hear one of two things; “I love my job, or I hate my job.” There are times when I might hear, “My job is okay, I am glad I have one, but it is … Continue reading
We make decisions every day, from the moment we wake up to the time we go to sleep. Large or small, our decisions guide us throughout our life. Many decisions can be very stressful, especially if they are life changing, such as a job change or large financial purchase. There are also difficult decisions … Continue reading
“There is little difference in people, but that little difference makes a big difference. The little difference is attitude. The big difference is whether it is positive or negative.” ~ W. Clement Stone I’m sure we all have been around people with positive and negative attitudes. Which do you prefer to hang out with? … Continue reading
Remember it is a choice how you show up each day. You can make a difference in your life and those you encounter ❤️ Happy Holidays to you all! Tina http://www.toppractices.com
I’m sure you will agree that the past 9 months have been,,, well something that we never thought we would experience. It appears to me that either people are adapting (as best possible) or they are struggling more with each day that passes. I witness this in the patients we see each day in our … Continue reading
Practical Practice Management A Division of Top Practices 